WS - Library Student Assistant

LIBRARY STUDENT ASSISTANT

Division: Support Services        Department: Library                  Experience: Entry-level

Job Code: FWSLIBRASTI                            Supervisor/Reports To: Danielle Adams

Start Date: 8/25/2025

Assist with circulation desk operations, customer service, and general library maintenance tasks. This position is ideal for students interested in gaining experience in a library setting with no prior experience required.

Responsibilities and Career Competencies:

1. Provide high-quality customer service to meet patron's needs – C, P, TW, CTR
2. Check in/out library materials – P, CSD, T
3. Ensure the integrity, privacy, and confidentiality of patron records and transactions – P, CT
4. Answer the phone and relay questions to appropriate staff when necessary – C, TW
5. Assist library users with basic reference, resource, and technology questions – C, T, CT
6. Help patrons locate items through familiarity with the library layout – C, P, TW
7. Explain library policies such as reserves, printing, and computer use – C, P, CT
8. Provide basic technology support including Canvas, email, and office software – T, C, CT
9. Assist with copiers, printers, and library equipment – T, P
10. Answer library-related and campus-wide directional/informational questions – C, TW, P
11. Shelve and shift materials accurately – CSD, CT, P
12. Clean shelves and maintain assigned areas – P, TW
13. Conduct shelf reading for collection inventory – CT, P, CSD
14. Perform additional tasks as assigned – TW, P, CSD

Competencies/Skills: Communication (C), Teamwork (TW), Professionalism (P), Career & Self Development (CSD), Critical Thinking (CT), Community Transformation (CTR), Leadership (L), Technology (T)

Preferred Skills: Microsoft Word, Excel, PowerPoint, willingness to learn new technology such as 3D Printers, Cricut, Camcorders, etc., attention to detail, active listening, public speaking, written & verbal communication, customer-focused, willingness to learn.

Work Schedule: Day shift and Evening shift available. Hours can be flexible to accommodate the student’s class and extracurricular schedule.

Work Conditions: Dust/mold.

Physical Demands: Keyboarding, reaching/handling, stooping/kneeling, crouching/crawling, pushing/pulling up to 75 lbs., lifting/carrying up to 30 lbs., climbing, balancing.

Additional Notes: This role is for students interested in library environments. Training and meetings are required. Must adhere to library policies and be punctual, detail-oriented, and able to follow instructions.

Number of Positions: 15

Pay Rate: $8.75/hour

Location: Allara Library

To Apply: Complete required sections and upload your academic and practice schedule, along with your resume or student employment application.

Application Notes: Resumes and applications will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age or disabilities in its programs, activities, hiring, or the admission of students.