WQBRAIN User Success Specialist

worldquant· WQBrain Management
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📍 Ho Chi Minh City

About this role

WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform.

WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement.

Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it.

About WorldQuant BRAIN: BRAIN is a group within WorldQuant similar to a traditional B2C fintech setup. Our mission is to simplify quant finance and provide global remote-work opportunities to participants, while they learn quant finance, AI and ML concepts. WorldQuant Brain provides an advanced crowdsourcing platform for external participants to contribute signals, data, and more.

The Role: We are seeking an exceptionally talented engineer to join our user success team. The role has two aspects:

  • Troubleshooting user issues:
    • Help address queries raised by our users. These will involve a fairly complex set of aspects including data, tech and signals (alphas)
    • Gather customer feedback and share with our Product, Sales and Marketing teams
  • Backend engineering:
    • Optimization, speed and software quality – including load sequencing
    • Security and application access – including role management
    • Storage and data versioning
    • Web application server side

What You’ll Bring:

  • Excellent communication and problem-solving skills
  • Experience with Python and SQL
  • Experience with automated testing tools (e.g. Selenium/ Cypress/ Puppeteer)
  • Familiarity with Unix
  • Familiarity with the quant or finance industry is a plus

What We Offer:

  • Competitive and attractive compensation package with clear career road-map – where you feel challenged everyday
  • We offer a strong culture of learning and development: training courses, library, speakers, share and learn events
  • Learn from who sits next to you! Working in WQ you are surrounded by smart and talented people
  • Premium Health Insurance and Employee Assistance Program
  • Generous time-off policy, re-creation sabbatical leave (based on tenure), Trade Union benefits for staff and family
  • Team building activities every month: Local engagement events – Employee clubs: football, ping-pong, badminton, yoga, running, PS5, movies, etc.
  • Annual company trip and occasional global conferences – opportunity to travel and connect with our global teams
  • Happy-hour with tea break, snacks and meals every day in the office!

#LI-NV1

 

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WorldQuant is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, creed, religion, sex, sexual orientation or preference, age, marital status, citizenship, national origin, disability, military status, genetic predisposition or carrier status, or any other protected characteristic as established by applicable law.

Frequently Asked Questions

Is the salary disclosed for the WQBRAIN User Success Specialist position at worldquant?
The salary for this WQBRAIN User Success Specialist role at worldquant is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the WQBRAIN User Success Specialist position at worldquant located?
This WQBRAIN User Success Specialist role at worldquant is based in Ho Chi Minh City. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the WQBRAIN User Success Specialist at worldquant belong to?
This WQBRAIN User Success Specialist position is part of the WQBrain Management department at worldquant. See the full job description for more information about the team structure and responsibilities.
How do I apply for the WQBRAIN User Success Specialist position at worldquant?
Click the "Apply Now" button on this page. You will be redirected to worldquant's official application portal hosted on greenhouse where you can submit your application directly.
When was the WQBRAIN User Success Specialist job at worldquant posted?
This WQBRAIN User Success Specialist position at worldquant was posted on Aug 25, 2026. Apply as soon as possible — early applications are often reviewed first.
WQBRAIN User Success Specialist
worldquant
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