Working Student Marketplace (All genders)

Company Description

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

Do you want to build something new and kick-start a challenging career while you're still studying? Are you adaptable, curious, and persistent enough to turn ideas into real results? Then join zooplus as a Working Student Marketplace and help shape the future of our marketplace organization. You'll be part of an international team that is building a new marketplace business by onboarding strategically relevant sellers. Your work will directly expand and improve our product assortment, and you'll see your impact in the growth and success of zooplus.

In this role, you will help set up new marketplace processes and continuously optimize seller onboarding to deliver a best-in-class customer experience. You will turn data into insights, influence strategic decisions, and collaborate with other teams to drive key business initiatives. This is your chance to gain real-world experience in a fast-moving e-commerce environment and help in transforming the pet industry.

As working student you will

• Identify promising new sellers, evaluate the relevance of their product portfolios, and help build a strong lead pipeline
• Analyze market and category trends to spot challenges and opportunities, and proactively propose improvements to our assortment
• Support the full seller recruitment journey and guide new partners through onboarding to our marketplace platform
• Create clear, engaging training materials for sellers, such as YouTube tutorials and PDF guides
• Review existing processes, identify pain points, and help redesign them to be simpler and more efficient
• Investigate seller issues, troubleshoot root causes, and coordinate solutions with internal teams
• Contribute to cross-functional projects and collaborate with other departments whenever your marketplace expertise is needed

Qualifications

• Currently enrolled as a student with at least 12 months of studies remaining (working towards a degree in Business Administration, or related field)
• Available for working minimum 20 hours a week for at least one year
• Self-motivated, high sense of ownership and autonomously taking responsibility for your tasks
• Ability to work independently and collaboratively.
• Detail-oriented with excellent organizational abilities.
• Good experience in MS Office (especially Excel and PowerPoint).
• Fluency in English (German or French is a plus)

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

A note on compensation: We believe in being transparent about salary ranges. The range shown reflects the full scope that the role can grow into over time, depending on experience, skills, and impact. Most offers are positioned around the midpoint of the range, ensuring a fair and consistent approach across our teams.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid

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