Customer Service Representative - BGC Taguig
Tasq Staffing Solutions, Inc.
WFM Team Lead (Makati) | Onsite
Tasq Staffing Solutions, Inc.· Philippines - Corporate
About this role
Availability: Must be amenable to start ASAP
Responsibilities:
- Inspire and guide the Workforce Management Team to deliver exceptional scheduling, accurate forecasting, and maximize agent productivity.
- Partner closely with operations and HR to anticipate staffing demands and effectively tackle workforce challenges.
- Leverage workforce data analysis, produce insightful reports, and deploy innovative WFM tools to drive smart decision-making and enhance operational efficiency.
Requirements:
- At least 12 months of experience in supervising a workforce management team in a BPO company, demonstrating expertise in leading teams with confidence and inspiring success.
- With at least a college level education
- Exceptional analytical, organizational, and problem-solving capabilities
- Highly proficient in scheduling software and Microsoft Excel to streamline processes
- Willingness and ability to work onsite in Makati with flexible working hours
- Expertise in juggling multiple priorities efficiently in a dynamic, fast-paced setting
Frequently Asked Questions
Is the salary disclosed for the WFM Team Lead (Makati) | Onsite position at Tasq Staffing Solutions, Inc.?
The salary for this WFM Team Lead (Makati) | Onsite role at Tasq Staffing Solutions, Inc. is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the WFM Team Lead (Makati) | Onsite position at Tasq Staffing Solutions, Inc. located?
This WFM Team Lead (Makati) | Onsite role at Tasq Staffing Solutions, Inc. is based in Makati City, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the WFM Team Lead (Makati) | Onsite role at Tasq Staffing Solutions, Inc. full-time or part-time?
This is listed as a Full time position. It is posted as a WFM Team Lead (Makati) | Onsite role in the Philippines - Corporate department at Tasq Staffing Solutions, Inc..
Which team or department does the WFM Team Lead (Makati) | Onsite at Tasq Staffing Solutions, Inc. belong to?
This WFM Team Lead (Makati) | Onsite position is part of the Philippines - Corporate department at Tasq Staffing Solutions, Inc.. See the full job description for more information about the team structure and responsibilities.
How do I apply for the WFM Team Lead (Makati) | Onsite position at Tasq Staffing Solutions, Inc.?
Click the "Apply Now" button on this page. You will be redirected to Tasq Staffing Solutions, Inc.'s official application portal hosted on workable where you can submit your application directly.
When was the WFM Team Lead (Makati) | Onsite job at Tasq Staffing Solutions, Inc. posted?
This WFM Team Lead (Makati) | Onsite position at Tasq Staffing Solutions, Inc. was posted on May 20, 2026. Apply as soon as possible — early applications are often reviewed first.
WFM Team Lead (Makati) | Onsite
Tasq Staffing Solutions, Inc.
You'll be redirected to Tasq Staffing Solutions, Inc.'s official application page on workable.