Web Support (2nd Shift)

Company Description

LVMH Beauty activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.

All are driven by the same values: a quest for excellence, creativity, innovation, and perfect mastery of their image.

The brands cultivate what makes them unique and is guaranteed to make them stand out in a highly competitive global market. The success of the Beauty division depends on finding the right balance between major historic Houses such as Parfums Christian Dior, Parfums Givenchy, Acqua di Parma, Guerlain, and newer brands with strong potential like Kenzo Parfums, Fresh, and Make Up For Ever.

LVMH Beauty invites you today to join its North America teams.

LVMH Beauty is part of the LVMH Group.

Job Description

Order Picking & Packing

• Pick orders accurately according to waving and priority flow.
• Pack orders following Art of Gifting guidelines and brand standards.
• Ensure packaging quality, presentation, and accuracy before order completion.
• Support high-volume periods and peak operations as required.
• Support with order prioritization and cart building

Customization Services

• Operate and maintain engraving machines (including WPT bottle processes).
• Operate embroidery machines and ensure quality of personalized products.
• Process all gift messages — print, prepare, and place accurately in the order.
• Follow SOPs for all customization workflows to secure premium service.

Operational Support

• Assist with missing pieces investigation and resolution.
• Ensure all orders are completed within SLA (D+1 / Same Day when required).
• Support order audits and special projects as assigned by leadership.
• Maintain high standards of safety, cleanliness, and organization at the workstation.

Qualifications

• Deals with confidential information and/or issues using discretion and judgment
• Minimum 6–12 months of E-commerce fulfillment experience, preferably within luxury retail or cosmetics industry.
• Experience in personalization/customization services is an asset.
• Ability to stand/walk for extended periods.
• Ability to lift up to 25 lbs.
• Hand–eye coordination and fine motor skills for customization work.

Technical Skills

• Ability to operate engraving and embroidery machines (training provided).
• Knowledge of WPT bottle processes.
• Basic computer and scanning system proficiency (RF gun / WMS).

Core Competencies

• Strong attention to detail and accuracy.
• Ability to multitask and adapt to changing priorities.
• Excellent teamwork and communication skills.
• Customer-centric mindset with focus on quality and presentation.

Additional Information

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

The position rate is at $19.50/hour for 2nd Shift

2nd shift 4:00pm-12:30am Monday-Friday

All your information will be kept confidential according to EEO guidelines.