WBO:WB Service CO Team lead

The wholesale banking operations department helps in managing the transaction in the banks. Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges)

Trade Finance Center handles the imports & exports transactions such as BG, LC, Collections, Advance Remittances, Open Account Payments, Trade outward Remittances and routing of SWIFT messages.

�       Improve average audit score and timely closure of audit report

�       Reduce in the customer complaints over the base line

�       Drive digital adoption (avg) across Credit Connect, TF Connect, CIB, CMS

�       Engage with Risk and Compliance team and manage the KRIs

�       Conduct regular engagement with internal and external stakeholders at Branch level

�       Prepare various MIS/ Dashboards and share the analysis with stakeholders

�       Reduce n EDPMS/IDPMS/CPQs/Capital A/c pendency as per stipulated criteria

�       Review and monitor TAT across all products -  for all customer centric transactions.

Optimal qualification for success on the job is:

�         Graduation/ MBA from a recognized university

A successful candidate should possess the following:

�         Knowledge of banking regulations and norms

�         Maintain a high level of knowledge of banking products and services

�         Good communication (both verbal and written) skill in both English and the local language

�         Ability to handle pressure and meet deadlines

�         Relationship building skills

For successful execution of the job