Residential HVAC Service Technician
coolmenow
Warranty & Service Parts Coordinator
coolmenow· General and Admin
About this role
We are in search of a Warranty & Parts Coordinator to join our small Team! This is the perfect opportunity for a candidate who is an obsessive communicator, an innovative leader, passionate about accuracy, and enjoys helping others. If you’re self-motivated, are able to show initiative, and are looking for a gainful career, we look forward to reviewing your resume!
About McCullough Solutions Company:
Join us at McCullough Solutions LLC, providing world-class administrative solutions to the McCullough family of air conditioning companies in the greater Austin area. One of our sister companies, McCullough Austin, is Austin’s largest family-owned and operated HVAC service and replacement business, serving Texas homeowners for over forty years. Help us support McCullough by providing unmatched administrative solutions, allowing the McCullough family of companies to prosper while making our community comfortable in their homes.
At McCullough Solutions, we foster a culture of innovation, respect, and teamwork. We are dedicated to providing exceptional administrative services to our customers and a supportive, dynamic work environment for our employees. We are currently seeking a dedicated Warranty & Parts Coordinator to join our team and contribute to the financial operations we aim to consistently provide.
Job description
Job Description: Warranty & Parts Coordinator
Company: McCullough Solutions Company LLC
Location: Austin, TX 78757
- As the primary point of contact for parts and warranty for our Service Technicians, the ideal Warranty & Parts Coordinator has a friendly attitude and can effectively stay on task while assisting our Field Team.
- Assisting Technicians ordering parts for repairs and scheduling return visits.
- Responsible for ordering required parts and verifying warranty eligibility for technicians.
- Provide parts pricing and availability, monitor the status of pending parts orders, communication with customers to give updates on the status.
- Responsible for submitting warranty claims and processing part returns.
- Provide general administrative support and assist where needed across teams.
- Obsessive attention to detail.
- Accurate typing and spelling.
- Be able to multi-task in a high pace environment.
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Some overtime possible
Experience:
- Knowledge of ServiceTitan Software is required.
- HVAC: Preferred but not required
Ability to Relocate:
- Austin, TX 78757: Relocate before starting work (Required)
Work Location: In person
Frequently Asked Questions
Is the salary disclosed for the Warranty & Service Parts Coordinator position at coolmenow?
The salary for this Warranty & Service Parts Coordinator role at coolmenow is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Warranty & Service Parts Coordinator position at coolmenow located?
This Warranty & Service Parts Coordinator role at coolmenow is based in Austin, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Warranty & Service Parts Coordinator role at coolmenow full-time or part-time?
This is listed as a Full Time position. It is posted as a Warranty & Service Parts Coordinator role in the General and Admin department at coolmenow.
Which team or department does the Warranty & Service Parts Coordinator at coolmenow belong to?
This Warranty & Service Parts Coordinator position is part of the General and Admin department at coolmenow. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Warranty & Service Parts Coordinator position at coolmenow?
Click the "Apply Now" button on this page. You will be redirected to coolmenow's official application portal hosted on bamboohr where you can submit your application directly.
When was the Warranty & Service Parts Coordinator job at coolmenow posted?
This Warranty & Service Parts Coordinator position at coolmenow was posted on Aug 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Warranty & Service Parts Coordinator
coolmenow
You'll be redirected to coolmenow's official application page on bamboohr.