Warehouse Office Agent

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Job Description

Join Our Team

At Expeditors, we believe that excellent service starts with excellent people. We are looking for a motivated and
detail-oriented Warehouse Office Agent to join our Warehouse Operations team in Brussels.
As a Warehouse Office Agent, you will play a key role in ensuring the smooth flow of cargo through our warehouse.
You will combine administrative responsibilities with operational coordination, acting as a vital link between
warehouse personnel, drivers, transportation partners, and internal departments.
If you thrive in a fast-paced logistics environment, enjoy problem-solving, and are passionate about delivering
outstanding service, we would like to hear from you.

Key Responsibilities

• Validate incoming drivers and verify transport documentation.
• Coordinate loading and unloading activities with warehouse teams.
• Process incoming and outgoing shipments in the warehouse management system.
• Prepare and validate operational documents, including CMRs, loading sheets, and warehouse checklists.
• Book and coordinate pickup and delivery timeslots with transportation partners.
• Communicate effectively with drivers, internal departments, and external stakeholders.
• Ensure all shipments are correctly identified, labeled, and processed according to company standards.
• Investigate, record, and report shipment discrepancies.
• Support inventory activities and warehouse stock management.
• Monitor operational activities and ensure system accuracy in real time.
• Generate operational reports and provide updates to management.
• Ensure outgoing cargo is prepared and dispatched on schedule.
• Assist in identifying process improvements and operational efficiencies.

Qualifications

Qualifications & Skills

• Experience in warehousing, logistics, transportation, or supply chain operations is an advantage.
• Proficient in Microsoft Office and warehouse management systems.
• Strong administrative and organizational skills.
• Excellent communication skills.
• Good command of English.
• Dutch and/or French language skills are considered a strong asset.
• Ability to work accurately under pressure and manage multiple priorities.

Personal Attributes

• Team player with a proactive attitude.
• Strong attention to detail.
• Solution-oriented mindset.
• Flexible and customer-focused.
• Willing to take ownership and work independently when required

Additional Information

Working Conditions

• Full-time position.
• Fast-paced and dynamic warehouse environment.
• Combination of office-based and operational warehouse activities.
• Must be willing to work in a rotating shift system.
• Must be willing to work one weekend (Saturday or Sunday) out of every two weekends as part of the operational schedule.

What We Offer

• Competitive salary and benefits package
• Medical Health Plan
• Lunch Vouchers of 10Euro/day
• Eco Vouchers
• Employee Stock Purchase Plan
• A challenging position within a global logistics organization.
• Opportunities for professional growth and development.
• Comprehensive training and continuous learning opportunities.
• A collaborative team environment where your contribution makes a difference.