Operations Executive - Haridwar
Rentokil Initial
Walk In Drive - 8th October - Executive Operations
Rentokil Initial· ASIA & MENAT
About this role
Job description
Walk In Drive - Executive Operations - 8th October 2026
Location - Rentokil PCI 301, 3rd Floor, L D Building, Mehra Industrial Estate, L. B. S. Marg, Vikhroli West, Mumbai, Maharashtra 400079
Qualification - Any Graduate
Experience - 0 - 2 Years (Freshers are also welcome)
Time - 11:00 am to 3:00 pm
Designation - Executive Operations
Requirement
Familiar with branch functioning, iCABS systems, Complaint Management handling. Service Delivery followup & SOS. Brief idea about NKA concept and its functioining in RPCI
Skills preferred :
Strong communication skills - verbal, written & fluent English. Local languages preferred
Basic computer proficiency - Google Suites / MS suite, iCABs, Internal systems and
Strong Analytical skills
Ability to work with branch team & NKA team for faster complaint resolution
Preferred graduate from any field. Basic Pest knowledge, Complaint resolution - customer facing. Good team player with the ability to collaborate with cross functions ( IT, iCABs, CCC, Branches, NKA)Agile and flexible, Must take initiave and innovative in processes Willingness to travel based on the needs Project Management & Time Management Skills - systematic and methodical working
Role and Responsiblities
1. Support Manager Operations along with close coordination of reporting team in establishing robust and dynamic end to end comprehensive system for effective complaint management for NKA accounts & timely SOS follow up on regulare basis
2. Collating various complaints across NKA customers, analyze and provide feedback to Manager, Operations Capability
3. As a result of a comprehensive complaint management & feedback system enhance the customer service experiance and strengthen customer confidence in RPCI leading to increase customer retention
4. Maintain proper coordination with branches & NKA team (if required at customer level also) ensure for monitoring of planning, scheduling & on time service delivery as per contract for select NKA customers
5.With support of Manager Operations monitor -
a. SOS
b. TAT for all steps involved in complaint management
c. Collate & analyse data and prepare action plans and present findings on a regular basis in internal calls
6. Any other work, projects assigned from time to time
KPITime bound errorless report preparation with indicators which will help the Manager and GM Ops capabilities to analyze the complaint management process and its progress
On Time Service Delivery as per contractual obligations96 to 100 % SOS handled accountsImprove Recording of Complaints (C7 & CO complaince) in system for all NKA customers
Interested candidates please share resume on
alfeeya.siddiqui@rentokil-pci.com
Contact -9322881417
Frequently Asked Questions
Is the salary disclosed for the Walk In Drive - 8th October - Executive Operations position at Rentokil Initial?
The salary for this Walk In Drive - 8th October - Executive Operations role at Rentokil Initial is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Walk In Drive - 8th October - Executive Operations position at Rentokil Initial located?
This Walk In Drive - 8th October - Executive Operations role at Rentokil Initial is based in Mumbai, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Walk In Drive - 8th October - Executive Operations role at Rentokil Initial full-time or part-time?
This is listed as a Full time position. It is posted as a Walk In Drive - 8th October - Executive Operations role in the ASIA & MENAT department at Rentokil Initial.
Which team or department does the Walk In Drive - 8th October - Executive Operations at Rentokil Initial belong to?
This Walk In Drive - 8th October - Executive Operations position is part of the ASIA & MENAT department at Rentokil Initial. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Walk In Drive - 8th October - Executive Operations position at Rentokil Initial?
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When was the Walk In Drive - 8th October - Executive Operations job at Rentokil Initial posted?
This Walk In Drive - 8th October - Executive Operations position at Rentokil Initial was posted on Oct 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Walk In Drive - 8th October - Executive Operations
Rentokil Initial
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