VP of Pharmacy Operations
About this role
VP of Pharmacy Operations
Location: Hebron, KY (On-site with up to 10% travel)
Position Type: Full-Time
Role Summary
The VP of Pharmacy Operations leads and oversees multi-site pharmacy operations, driving clinical excellence, regulatory compliance, and operational efficiency. Headquartered in Hebron, KY, this executive leadership role directly manages local operations while exercising operational oversight over remote closed-door and mail-order facility sites in Ohio and Arizona.
The ideal candidate brings extensive expertise in closed-door pharmacy workflows, mail-order operations, and collaborative manufacturer/patient hub services.
Key Responsibilities
Multi-Site Leadership: Direct operational oversight of the primary Hebron, KY facility alongside remote supervision of sites in Ohio and Arizona.
Mail-Order & Closed-Door Operations: Optimize order fulfillment, dispensing accuracy, inventory management, and logistics tailored to closed-door and mail-service environments.
Hub & Client Operations: Partner closely with manufacturer hub programs, patient support services, and third-party logistics (3PL) partners to streamline benefit investigation, prior authorizations, and patient onboarding.
Compliance & Partner Collaboration: Collaborate directly with local Pharmacists-in-Charge (PICs) and Quality Assurance teams to ensure operational workflows strictly comply with Board of Pharmacy, FDA, and DEA regulations.
KPI & Financial Management: Direct operational budgets, labor planning, carrier cost controls, and fulfillment metrics (units per hour, cost per shipment, accuracy rates). Utilize data-driven insights to establish and monitor key performance indicators (KPIs), continuous improvement programs, and error-prevention protocols across all facilities.
Travel Requirement: Quarterly to inspect remote operations in Ohio and Arizona, build team alignment, and meet key hub/client stakeholders.
Qualifications
Education:
Track 1 (Pharmacy): Doctor of Pharmacy (PharmD) or Bachelor of Pharmacy (RPh) from an accredited institution.
Track 2 (Operations/Supply Chain): Bachelor’s degree in Operations Management, Supply Chain, Logistics, Business Administration, or a related field. Candidates possessing either qualification track are eligible.
Experience
7+ years of experience in high-volume warehouse management, distribution, 3PL, or mail-order operations, with 3+ years in multi-site operational leadership.
Experience in healthcare is preferred.
Domain Knowledge
Experience in closed-door distribution, pharma/healthcare logistics, regulated supply chain, or collaborative hub models is preferred.
The ideal candidate understands matrixed organizational structures, strict regulatory environments, and high-throughput fulfillment.
Technical Skills
Expertise with WMS/ERP platforms, fulfillment automation, labor optimization tools, and carrier management systems.
Strong proficiency in data analysis, reporting tools (e.g., Excel, Tableau, or WMS-native dashboards), and the ability to leverage metrics to drive strategic operational decisions.
Benefits
Ground floor opportunity with one of the fastest-growing startups in health-tech
Hybrid working environment
Competitive compensation (commensurate with experience)
Full benefits (medical, dental, vision).
401(k) contribution opportunity.
Phil Inc. is an equal-opportunity employer.
Frequently Asked Questions
What is the salary for the VP of Pharmacy Operations role at phil?
Where is the VP of Pharmacy Operations position at phil located?
Is the VP of Pharmacy Operations role at phil full-time or part-time?
Which team or department does the VP of Pharmacy Operations at phil belong to?
How do I apply for the VP of Pharmacy Operations position at phil?
When was the VP of Pharmacy Operations job at phil posted?
You'll be redirected to phil's official application page on Ashby ATS.