Visual Merchandise Specialist

Who We Are: 

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION

The Visual Merchandising Specialist optimizes the in-store consumer journey by precisely executing visual merchandising strategies, product presentation, styling, and in-store marketing within New Balance stores. This full-time role dedicates 20 hours per week (2-3 days) specifically to visual updates and needs, seamlessly integrating with general retail operations for the remainder of scheduled hours. Key responsibilities include collaborating on VM implementation, assisting with in-store training, and translating seasonal visual learnings to foster store-wide visual excellence.

MAJOR ACCOUNTABILITIES

Visual Merchandising Execution

• Execute all VM directives, planograms, and brand standards in store.
• Strategically adapt and implement seasonal visual elements and marketing moments according to guidelines.
• Develop and execute VM strategies to optimize product sell-through and sell-down, adapting displays based on performance data.
• Oversee all signage (pricing, promotional) for accuracy, currency, and strategic placement.

Training and Development

• Lead and execute training for new and current associates on New Balance aesthetics and VM practices.
• Share best practices and provide guidance on advanced visual merchandising techniques.
• Deliver feedback and hands-on training related to brand standards and display techniques.

Collaboration and Communication

• Act as the primary liaison between the store and the Visual Merchandising team for directives and strategies.
• Proactively manage and submit monthly photos, product, and sales feedback to the Visual Merchandising team.
• Actively participate in all store meetings, communicating VM standards and training the team.

Inventory Management

• Actively manage display product inventory, ensuring timely replenishment and streamlined processes for team maintenance during peak hours.
• Maintain organized and accessible VM props, tools, and fixtures for efficient updates.

REQUIREMENTS FOR SUCCESS

• Strong visual merchandising skills, attention to detail, and organizational abilities.
• 2+ years of experience in visual merchandising, team leadership, and customer service within a retail environment. Additionally, having strong knowledge of product inventory, preferably in footwear and/or apparel.
• Knowledgeable about current fashion and visual merchandising trends.
• Detail-oriented and self-motivated to maintain high standards.
• Collaborative, with the ability to analyze reports and take initiative in merchandising adjustments.
• Strong customer service and verbal communication skills.
• Ability to thrive in a team environment.
• Familiarity with cash register functions and basic math skills.
• Adaptable work schedule, including early mornings or late nights during peak times or special events. Including weekends and holidays.
• Willingness to perform additional duties as needed to support the business.

Physical ability:

• Lift 4 lbs. frequently; up to 8 lbs. occasionally.
• Kneel or squat frequently.
• Push or pull 50 lbs. over 200 ft. occasionally.
• Stand for extended periods.
• Climb ladders and stairs as needed.

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.