Virtual Training Administrator

Overview

Kimley-Horn, one of Fortune Magazine’s “100 Best Companies to Work For,” is looking for a driven and organized professional, to support our Training team in our Chamblee, GA office. This is an in-office position.

Responsibilities

• Utilize our Learning Management System to create and support online training program(s) and processes.
• Data tracking and reporting (using MS Excel and internal custom applications to track large volumes of participants, training progress, and course completions).
• Conduct and engage in internal client interface with Facilitators and participants via phone, virtual/video calls, emails and Teams messaging.
• Ensure training materials are up to date, accessible and implemented accurately.
• Scheduling Outlook/Teams meetings, updating records, and monitoring email account.
• Other duties include, but are not limited to, providing technical assistance during trainings, addressing participants / facilitators inquiries as needed, compiling online surveys contributing to improving processes, materials fulfillment, and record keeping.

Qualifications

• Minimum of one year of related administrative experience required.
• Exemplifies great attention to detail and excellent data entry skills.
• Intermediate User of MS Office programs- particularly Excel.
• Excellent customer service skills with the ability to communicate effectively with diverse audiences both verbally and in writing.
• Strong time management skills with the ability to prioritize workload, manage multiple tasks, and meet deadlines.
• Quick learner with the ability to adapt to new tasks, technologies, and software programs.
• Strong interpersonal skills and demonstrates positive and client-oriented demeanor.
• Ability to effectively partner with and build positive relationships with team members, facilitators and training participants.

Why Kimley-Horn?

At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 19 years!

Key Benefits at Kimley-Horn

• Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
• Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
• Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
• Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
• Professional Development: Tuition reimbursement and extensive internal training programs.
• Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.

Responsibilities

- Utilize our Learning Management System to create and support online training program(s) and processes.
- Data tracking and reporting (using MS Excel and internal custom applications to track large volumes of participants, training progress, and course completions).
- Conduct and engage in internal client interface with Facilitators and participants via phone, virtual/video calls, emails and Teams messaging.
- Ensure training materials are up to date, accessible and implemented accurately.
- Scheduling Outlook/Teams meetings, updating records, and monitoring email account.
- Other duties include, but are not limited to, providing technical assistance during trainings, addressing participants / facilitators inquiries as needed, compiling online surveys contributing to improving processes, materials fulfillment, and record keeping.