VIP ACCOUNT MANAGER

Company Description

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.nbsp;

Job Description

• Providing personalised, high-quality customer service
• Developing personalised offers through optimised CRM management
• Analysing performance using KPIs

Qualifications

• Be fully trilingual in NL-FR-EN
• Have previous experience in customer service or sales, or hold a higher education qualification
• An interest in sport, casinos and bookmaking
• Excellent communication skills
• Good listening, analytical and problem-solving skills

Additional Information

What we offer :

We offer an attractive and competitive compensation package, complemented by a range of additional benefits designed to support your well-being and promote a healthy work-life balance.

• Full-time contract (38 hours/week – 5 days)
• Meal vouchers: €10 per worked day
• Eco-vouchers
• Gift voucher
• Travel expenses:
  • 100% reimbursement of public transport costs or mileage allowance (legal rate)
  • Reimbursement of travel expenses for professional events
• Company laptop
• Company mobile phone and mobile subscription
• Reimbursement of home internet costs
• Up to 2 days of remote work per week
• 4 additional vacation days on top of the 20 statutory annual leave days*
• Pension insurance
• Hospitalization insurance
• Annual bonus (CCT90) based on collective objectives
• 13th-month salary*
• Double holiday pay*

*pro-rated based on the hours worked during the current or previous year.