Video Surveillance (CCTV) & Servers Engineer
About this role
· Provide advanced diagnostics at system, application and infrastructure level for the system. · Carry out root-cause analysis for major and recurring incidents and own the permanent fix. · Open and manage OEM back-to-back support cases under the same ticket and SLA clock. · Own configuration, firmware and software maintenance and coordinate manufacturer releases and upgrades. · Own the preventive-maintenance procedures and predictive monitoring for the system. · Maintain the design documents, SOPs and knowledge base; mentor and sign off Level-2 competence. · Provide technical assessment to the Change Advisory Board for changes to the system. · Maintain the VMS, recording servers, storage and the large camera estate; verify recording, retention and failover; support analytics feeds. Requirements · Milestone certification (via authorised channel); VMS, storage and server experience. · ITIL Foundation. Experience. 5 or more years hands-on with the specific system in a comparable environment. Competencies · Deep product knowledge. · Diagnostic and root-cause skill. · OEM liaison. · Documentation and mentoring. Key performance indicators · Advanced-incident resolution within SLA. · RCA delivered within timeline. · Repeat-incident reduction. · Certification currency.
Frequently Asked Questions
Is the salary disclosed for the Video Surveillance (CCTV) & Servers Engineer position at madre-me?
The salary for this Video Surveillance (CCTV) & Servers Engineer role at madre-me is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Video Surveillance (CCTV) & Servers Engineer position at madre-me located?
This Video Surveillance (CCTV) & Servers Engineer role at madre-me is based in Doha, Ad Dawhah, Qatar. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Video Surveillance (CCTV) & Servers Engineer role at madre-me full-time or part-time?
This is listed as a Full time position. It is posted as a Video Surveillance (CCTV) & Servers Engineer role at madre-me.
How do I apply for the Video Surveillance (CCTV) & Servers Engineer position at madre-me?
Click the "Apply Now" button on this page. You will be redirected to madre-me's official application portal hosted on zohorecruit where you can submit your application directly.
When was the Video Surveillance (CCTV) & Servers Engineer job at madre-me posted?
This Video Surveillance (CCTV) & Servers Engineer position at madre-me was posted on Aug 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Video Surveillance (CCTV) & Servers Engineer
madre-me
You'll be redirected to madre-me's official application page on zohorecruit.