Vice President of Offerings - Cybersecurity

Company Overview

NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.

Responsibilities

The Vice President of Offerings - Cybersecurity serves as the executive business owner of NWN’s Cybersecurity portfolio. This role is accountable for strategy, roadmap, pricing, packaging, go-to-market execution, partner ecosystem, and full financial performance.

The primary mandate is to scale Cybersecurity into a top growth and margin engine for NWN while embedding EMP and AI into every security offering to drive differentiation, automation, and customer outcomes.

Key Responsibilities:

Cybersecurity Portfolio Strategy:

· Own the full cybersecurity portfolio including MDR/XDR, SOC services, PTaaS/Red Team, Cloud, Identity, Network Security, and Risk & Compliance.

· Define and execute a multi-year cybersecurity growth and margin strategy.

· Lead portfolio rationalization, modernization, and differentiation initiatives.

· Maintain competitive positioning against Arctic Wolf, CrowdStrike, Palo Alto, Secureworks, and emerging competitors.

Product, Roadmap & Differentiation:

· Own the cybersecurity product and service roadmap aligned to EMP, AI, and agentic automation.

· Define MVPs, phased releases, and monetization models.

· Ensure all cybersecurity offers are market-ready, sales-ready, and delivery-ready.

· Drive predictive detection, automated response, and experience-based security outcomes.

Pricing, Packaging & Financial Performance:

· Own pricing architecture, bundles, tiers, and commercial models.

· Ensure margin-based design across all cybersecurity offers.

· Build value-based and outcome-based pricing frameworks.

· Own bookings, revenue, margin, and contribution performance.

Go-To-Market Enablement:

· Define cybersecurity GTM strategy including ICPs, vertical plays, and value propositions.

· Develop sales plays, use cases, and packaged solutions.

· Oversee creation of enablement assets such as decks, battlecards, ROI tools, and training.

· Partner with Sales leadership to drive pipeline growth, win rates, and deal size.

Partner Ecosystem:

· Own cybersecurity partner strategy, selection, tiering, and rationalization.

· Lead partner commercial negotiations and GTM alignment.

· Ensure partner portfolio improves differentiation, delivery capability, and margin.

Delivery & Customer Outcomes:

· Partner with the COO and Delivery leadership to ensure standardized service definitions and cost-to-serve discipline.

· Drive automation adoption and experience-based SLAs.

· Own post-sale adoption, churn, NPS, and expansion revenue.

Governance & Operating Rhythm:

· Run monthly Cybersecurity Offer Business Reviews.

· Present quarterly performance to ELT and Board.

· Track bookings, pipeline, margin, roadmap delivery, and service performance.

· Own cybersecurity contribution to NWN’s corporate strategic plan.

Leadership & Cross-Functional Influence

· Build and lead a high-performing cybersecurity offer management team.

· Serve as the primary point of alignment across Sales, Marketing, Operations, Delivery, IT, Finance, and Partner teams.

· Establish clear decision rights, operating rhythms, and accountability frameworks.

Qualifications

• 15+ years in cybersecurity, managed services, or product/portfolio leadership.
• 7+ years owning portfolio, P&L, or offer strategy.
• Deep expertise in MDR/XDR, SOC, cloud security, identity, and compliance.
• Proven record of scaling revenue and margin.
• Strong executive communication and board presence.
• Commercial mindset with strong technical credibility.
• Bachelors Degree or equivalent experience.
• Exceptional client facing and internal communication and interpersonal skills.
• Individual must be able to travel nationally to all regions (~25% of the time).

At NWN, we provide a comprehensive benefits package to support your well-being in and out of work. This includes medical, dental, and vision plans, Health Savings Account (HSA) and Flexible Spending Accounts (FSAs), income protection through disability and life insurance, and a 401(k) with company match. Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible employees, employee discounts, and access to our Employee Assistance Program (EAP). Additional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. Join a team that values the health and wellbeing of all our employees!

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.