Vice President, Customer & Product Support (C&PS) – APAC

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About this role

Key Responsibilities – Execution, MOS & Performance
• Drive disciplined execution through Management Operating System (MOS) rigor.
• Develop and oversee regional KPIs, dashboards, and operating cadence.
• Improve speed, predictability, and quality of customer and product support.
 

Key Responsibilities – Customer & Market Leadership
• Build and sustain executive‑level relationships with key customers, channels, and partners.
• Act as the senior customer advocate for the region.
• Translate customer insights and market conditions into actionable regional strategies.
 

Key Responsibilities – Talent & Capability
• Ensure strong onboarding, training, and continuous coaching for customer‑facing teams.
• Build leadership bench strength and succession capability.
• Foster a culture of accountability, collaboration, and customer centricity.

Qualifications & Experience
• Significant senior leadership experience in Customer Support, Services, Aftermarket, or Product Support roles.
• Proven experience leading complex, matrixed, international organizations.
• Strong customer orientation with executive‑level interface capability.
• Experience operating across APAC‑style regional complexity strongly preferred.
 

Leadership Attributes
• Enterprise leadership mindset with strong integrative decision‑making capability.
• Clear, compelling communicator able to align global strategy with regional execution.
• Comfortable operating with ambiguity, scale, and accountability.
• Role model for enterprise leadership behaviors.

Frequently Asked Questions

Is the salary disclosed for the Vice President, Customer & Product Support (C&PS) – APAC position at Honeywell?
The salary for this Vice President, Customer & Product Support (C&PS) – APAC role at Honeywell is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Vice President, Customer & Product Support (C&PS) – APAC position at Honeywell located?
This Vice President, Customer & Product Support (C&PS) – APAC role at Honeywell is based in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Vice President, Customer & Product Support (C&PS) – APAC role at Honeywell full-time or part-time?
This is listed as a Full time position. It is posted as a Vice President, Customer & Product Support (C&PS) – APAC role at Honeywell.
How do I apply for the Vice President, Customer & Product Support (C&PS) – APAC position at Honeywell?
Click the "Apply Now" button on this page. You will be redirected to Honeywell's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Vice President, Customer & Product Support (C&PS) – APAC job at Honeywell posted?
This Vice President, Customer & Product Support (C&PS) – APAC position at Honeywell was posted on Sep 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Vice President, Customer & Product Support (C&PS) – APAC
Honeywell
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