Veterinary Receptionist

📍 Rockville, MD

About this role

 

Receptionist

Caring Hands Rockville is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities

Salary: $18.00-$20.00 per hour dependent on skills and experience 

Schedule: Monday- Friday 7AM-8:30 pm, every other Saturday 7:30AM-4:30 PM

Key Responsibilities: 

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

  • Previous experience as a veterinary receptionist or medical office assistant preferred
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

About Caring Hands Rockville

At Caring Hands, everything we do is driven by compassion and a deep sense of purpose. Our approach to veterinary care is transparent, personalized, and rooted in trust—attracting a team of passionate professionals who live out our core values every day.

We lead with integrity, act with reliability, and support each other—and you—with a true Go Team mindset. Our goal is to create a welcoming space where both pets and their people feel seen, heard, and cared for.

We’re dedicated to meeting the unique needs of every patient and client, fostering a sense of community inside and outside our hospitals. United by a shared mission, we’re here to help you and your pet thrive—together

 

#CSR

Frequently Asked Questions

Is the salary disclosed for the Veterinary Receptionist position at veterinarypracticepartners?
The salary for this Veterinary Receptionist role at veterinarypracticepartners is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Veterinary Receptionist position at veterinarypracticepartners located?
This Veterinary Receptionist role at veterinarypracticepartners is based in Rockville, MD. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Veterinary Receptionist at veterinarypracticepartners belong to?
This Veterinary Receptionist position is part of the Reception department at veterinarypracticepartners. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Veterinary Receptionist position at veterinarypracticepartners?
Click the "Apply Now" button on this page. You will be redirected to veterinarypracticepartners's official application portal hosted on greenhouse where you can submit your application directly.
When was the Veterinary Receptionist job at veterinarypracticepartners posted?
This Veterinary Receptionist position at veterinarypracticepartners was posted on Jul 24, 2026. Apply as soon as possible — early applications are often reviewed first.