Valet Attendant

Overview

UnityPoint Health- St. Luke's-Downtown

Full time, currently days

8am-4:30p, subject to change

The Parking/Valet Attendant  ensures a safe, efficient, and welcoming experience for patients, visitors, and staff by managing valet parking services, assisting with mobility needs, and maintaining parking operations. This role is responsible for secure vehicle handling, accurate fee collection, operational readiness of parking equipment, and responsive support in urgent situations, all while delivering exceptional customer service and upholding safety and compliance standards.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program. • Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Join our team of experts and make a difference with UnityPoint Health.

Responsibilities

• Park and retrieve vehicles safely, ensuring they are locked and secure when unattended
• Assist patients and visitors in and out of vehicles, providing wheelchair transport as needed
• Maintain accurate organization and placement of valet keys for quick and secure access
• Inspect vehicles prior to valet service and document any pre-existing damage with patient/visitor acknowledgment
• Support patient and visitor transport to and from buildings, testing sites, and floors
• Respond to urgent situations such as Code Blue, Code Green, or falls when in the immediate area
• Deliver gift shop items or assist with minor errands within the facility as assigned
• Exhibit professionalism, confidentiality, and a service-oriented attitude in all interactions.

Qualifications

Education:  

• High School Education or GED required. 

Experience:  

• Good driving record and 6 months customer service experience required.

License(s)/Certification(s):  

• Valid driver's license.
• Management of Agressive Behavior (MOAB) within 30 days of hire.
• IA Child and Dependent Adult Abuse Mandatory Reporter training within 90 days of hire.