UX/UI Designer (SFIA3/4)

Zaizi· Club Rūm
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📍 London, England, United Kingdom

About this role

Zaizi is looking for a UX/UI Designer to work in a delivery-focused, agile environment, working with government clients. You’ll be managing and mentoring other User Experience Designers and getting hands on to define and oversee the creation of prototypes and other user-centred design artefacts that will help to understand user motivations, context and behaviour, processes and services, around end-to-end user journeys.

At Zaizi, a UX/UI Designer will work  within a multi disciplinary team and is responsible for planning, defining and overseeing user-centred design activities. You will work closely with Product Managers, Solution Architects, Designers, Developers and testers to make sure their user-centred design outcomes are understood and inform continuing activities.

These are the expected objectives for this role and we would be eager to discuss this further during the interview process and jointly agree it with the successful candidate.

  • Expert knowledge and experience of user interfaces such as Figma 
  • Communicate and evangelise user needs to the team and wider stakeholders
  • Create prototypes to feed into development 
  • Work with team members to design and conduct workshops
  • Building relationships with clients and stakeholders 
  • Able to elicit requirements from ambiguous user needs
  • Be the go to person in this area of expertise 
  • Provide guidance and best practice on accessible design
  • Work with team members (Developers in particular) to bring designs to life in production

You will oversee and support the creation of workshops, prototypes and other design artefacts to inform decision making and drive actions. You will help to define the user-centred design approaches and methodologies for projects and initiatives and help with the planning of user-experience activities.

Core skills & competencies:

  • Experience with a range of user-centred design and service design techniques and practices.
  • Able to break down designs and communicate them to developers and testers
  • Excellent knowledge and experience of prototyping and interaction design.
  • Setting design objectives and choosing appropriate tools and techniques.
  • The ability to plan user-centred design activities and define protocols.
  • Theming and synthesis outputs from raw research to produce strategic insights
  • Communicating information to stakeholders and your team
  • Being able to work in an agile and flexible way across a number of agile projects

You don’t meet all the requirements?

Studies show that women and black, Asian and minority ethnic people are less likely to apply for a job unless they meet every qualification. So if you’re excited about this role but your experience doesn’t align perfectly with the job description, we’d love you to still apply. You might just be the perfect person for this role, or another role here at Zaizi.

We actively welcome applications from people of colour, the LGBTQ+ community, individuals with disabilities, neurodivergent individuals, parents, carers, and those from lower socio-economic backgrounds.

If you need any accommodations to support your specific situation, please feel free to let us know. For candidates who are neurodiverse or have disabilities, we are happy to make any adjustments needed throughout the interview process—just ask!

SC Clearance:

Zaizi works with UK Central Government departments on a range of projects. To be able to work on our customer projects, employees must be Security Cleared to a standard acceptable to our Government customers. Due to this restriction we can currently only recruit candidates who have the right to work in the UK without sponsorship and who have lived in the UK for the last 5+ years continuously.

Interview Process:

1st stage:

Initial phone screening done by a member of the recruitment team

2nd stage:

Technical interview, this stage evaluates your technical expertise and problem-solving abilities, especially if you're applying for a technical role.

Final Stage:

10-15 min presentation and a panel interview where multiple people from different departments ask you questions.

25 days paid holiday, plus bank holidays

Vitality medical insurance
Workplace Pension 5% employer contribution
Group Life Assurance
Cyclescheme
5 days a year for approved Training
WFH equipment allowance
Buy / Sell Holiday
2 days paid volunteering days


Other benefits:
Flexible working
Work on exciting projects - make a difference
Empowered to make decisions
Encouraged to fail fast and learn quickly

For further information contact- Talentteam@zaizi.com

Nat Hinds-Head of Talent

Kayla Kirby-Talent Acquisition Specialist

Frequently Asked Questions

Is the salary disclosed for the UX/UI Designer (SFIA3/4) position at Zaizi?
The salary for this UX/UI Designer (SFIA3/4) role at Zaizi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the UX/UI Designer (SFIA3/4) position at Zaizi located?
This UX/UI Designer (SFIA3/4) role at Zaizi is based in London, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the UX/UI Designer (SFIA3/4) at Zaizi belong to?
This UX/UI Designer (SFIA3/4) position is part of the Club Rūm department at Zaizi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the UX/UI Designer (SFIA3/4) position at Zaizi?
Click the "Apply Now" button on this page. You will be redirected to Zaizi's official application portal hosted on workable where you can submit your application directly.
When was the UX/UI Designer (SFIA3/4) job at Zaizi posted?
This UX/UI Designer (SFIA3/4) position at Zaizi was posted on Aug 18, 2026. Apply as soon as possible — early applications are often reviewed first.
UX/UI Designer (SFIA3/4)
Zaizi
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