Usher-Ticket Taker

mohegan· 200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun
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📍 Uncasville, CTOn Call

About this role

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Position Summary:

This position is responsible for validating guest tickets upon entry to an event, offering venue information and guiding guests to their seats.

Primary Duties and Responsibilities: includes but not limited to:

  • Scans guest tickets upon entry to an event and guides guests to their seats
  • Collects and validates patron tickets to events
  • Provides information to patrons about the venue

Secondary Duties and Responsibilities:

  • Addresses patron complaints and issues or refers them to a Shift Manager, as needed
  • Assists in maintaining a safe and secure patron experience according to department policies and procedures

Minimum Education and Qualifications:

  • Previous customer service experience preferred
  • Must be able to communicate effectively in English

Competencies:  Incumbent will master the following competencies while in this position:

  • Good verbal communication skills
  • Knowledge of the Arena and the property layout
  • Ability to work as part of the event staff team

Training Requirements:

  • Knowledge of the Casino property and its offerings
  • Knowledge of the Arena’s emergency evacuation plan

Physical Demands and Work Environment:

  • Must be able to stand, walk and climb stairs for extended periods of time
  • Must be able to work in a fast paced environment with frequent interruptions
  • Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.  Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

Frequently Asked Questions

Is the salary disclosed for the Usher-Ticket Taker position at mohegan?
The salary for this Usher-Ticket Taker role at mohegan is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Usher-Ticket Taker position at mohegan located?
This Usher-Ticket Taker role at mohegan is based in Uncasville, CT. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Usher-Ticket Taker role at mohegan full-time or part-time?
This is listed as a On Call position. It is posted as a Usher-Ticket Taker role in the 200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun department at mohegan.
Which team or department does the Usher-Ticket Taker at mohegan belong to?
This Usher-Ticket Taker position is part of the 200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun department at mohegan. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Usher-Ticket Taker position at mohegan?
Click the "Apply Now" button on this page. You will be redirected to mohegan's official application portal hosted on workday where you can submit your application directly.
When was the Usher-Ticket Taker job at mohegan posted?
This Usher-Ticket Taker position at mohegan was posted on Oct 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Usher-Ticket Taker
mohegan
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