Internal Control Specialist
redotpay
User Strategy & App Operations
redotpay· 1# APP
About this role
Key Responsibilities:
- User Lifecycle Strategy & Operations: Drive automated touchpoints across core scenarios, including new user activation, existing user frequency uplift, and churned user win-back. Build differentiated incentive mechanisms to continuously increase the penetration rate of value-added benefits and overall platform retention.
- In-App Campaign Planning & Execution: Centered around business growth and feature launch schedules, lead the design, resource coordination, and post-evaluation of in-app operational campaigns. Take full ownership of the ultimate conversion metrics.
- Loyalty Points System Design & Lean Operations: Expand the gameplay mechanics and application scenarios of the in-app points system. Continuously optimize the issuance and redemption loops to achieve efficient resource allocation and cost optimization.
- Data-Driven Collaboration & Agile Iteration: Work closely with data analysts to accurately translate business requirements into user tagging and data extraction logic. Lead agile data reviews and rolling iterations after strategies are launched.
Qualifications:
- Education: Bachelor’s degree or above. Majors in STEM, Business, Marketing, or E-commerce are preferred.
- Language Skills: Fluent in both Mandarin and English; comfortable working in a globalized office environment.
- Core Mindset: Exceptional logical thinking and data sensitivity. Proven ability to translate data insights into definitive operational strategies and localized, multilingual outreach copy.
- Cross-Functional Collaboration: Excellent cross-departmental teamwork skills. Capable of smoothly deconstructing complex operational needs into rule-based logic to align efficiently with data analysts, data warehouse engineers, and front/back-end developers.
- Industry Background: Proven experience in full-lifecycle user operations or campaign growth within Internet Finance, Cross-border Payments, Fintech, or Web3 B2C products. Must possess a global user operations perspective.
- Bonus Points: Proficiency in using AI tools to increase efficiency in producing multilingual outreach copy, OR experience in managing and launching lightweight product feature iterations.
Frequently Asked Questions
Is the salary disclosed for the User Strategy & App Operations position at redotpay?
The salary for this User Strategy & App Operations role at redotpay is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the User Strategy & App Operations position at redotpay located?
This User Strategy & App Operations role at redotpay is based in Lok Ma Chau, Hong Kong. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the User Strategy & App Operations role at redotpay full-time or part-time?
This is listed as a Full Time position. It is posted as a User Strategy & App Operations role in the 1# APP department at redotpay.
Which team or department does the User Strategy & App Operations at redotpay belong to?
This User Strategy & App Operations position is part of the 1# APP department at redotpay. See the full job description for more information about the team structure and responsibilities.
How do I apply for the User Strategy & App Operations position at redotpay?
Click the "Apply Now" button on this page. You will be redirected to redotpay's official application portal hosted on bamboohr where you can submit your application directly.
When was the User Strategy & App Operations job at redotpay posted?
This User Strategy & App Operations position at redotpay was posted on Jul 16, 2026. Apply as soon as possible — early applications are often reviewed first.
User Strategy & App Operations
redotpay
You'll be redirected to redotpay's official application page on bamboohr.