(USA) Senior Manager, Technology Operations

Position Summary...

What you'll do...

Role summary:
The Senior Manager, Agentic Commerce will help define and execute Walmart’s business strategy for the next generation of AI-powered commerce. This hands-on role sits at the intersection of strategy, product, analytics, and execution - identifying and sizing emerging opportunities, developing strategic recommendations, testing new ideas, and driving initiatives from concept through launch. Working across Business, Product, Engineering, Data, and external technology partners, this leader will connect rapid developments in AI with Walmart’s commerce capabilities. The ideal candidate is a strategic thinker, analytical problem solver, and technically fluent builder who thrives in fast-moving, ambiguous environments.
About the team:
The Technology Operations team bridges Walmart’s commerce capabilities with the evolving AI ecosystem, shaping how the company engages with emerging AI and agentic commerce platforms. This team identifies new opportunities, develops product strategies, and transforms them into partnerships, capabilities, and enhanced customer experiences. Leading initiatives from evaluation to experience scaling, the team shapes the commerce ecosystem while safeguarding and expanding Walmart’s unique strengths and customer relationships.
What you'll do:

• Define business strategies for emerging AI and agentic commerce opportunities, including where Walmart should participate, differentiate, and invest.
• Use data and analytics to size opportunities, diagnose performance, build business cases, and measure impact.
• Explore emerging technologies and build prototypes, analyses, or lightweight solutions to test ideas and accelerate decisions.
• Lead initiatives end-to-end, from strategy and experimentation through launch, measurement, and scale.
• Work with leading technology platforms to develop differentiated commerce experiences.
• Develop strategies across AI-driven discovery, agentic experiences, new distribution models, and emerging monetization opportunities.
• Translate emerging AI capabilities and customer needs into actionable strategies, requirements, and roadmaps with Product and Engineering.

What you'll bring:

• Strong background in business strategy, consulting, analytics, technology, or product, turning ambiguous problems into actionable strategies and measurable results.
• Exceptional analytical skills, using data to generate insights, size opportunities, build business cases, and evaluate performance.
• Technical fluency in AI/LLMs, APIs, data, and digital platforms, with the ability to independently experiment with emerging technologies.
• A builder mentality and experience owning complex, zero-to-one initiatives from idea through execution.
• Strong business and product judgment, translating emerging technologies into customer and commercial opportunities.
• Exceptional communication, cross-functional leadership, and ability to influence senior stakeholders and build relationships with external technology partners.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00
Sunnyvale, California US-11656: The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.