Universal Banker, Adum

standardbankgroup· Standard job
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📍 gh📍 Kumasi📍 Kumasi, , GhanaFull time

About this role

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To take demand from Personal and Prestige banking customers for any banking matters ranging from product questions to customer account activities as well as any other service requests. Form an accurate assessment and understanding of the demands in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product, segment and legislative parameters.

Qualifications

Type of Qualification: 1st Degree
Field of Study: A good first degree in any discipline.

Experience Required
Personal and Private Banking
Client Coverage
3-4 years
Front line experience in serving customers in order to meet sales and service objectives. Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products. Knowledge of other departments and their functions within a branch.

Behavioural Competencies:

  • Exploring Possibilities
  • Following Procedures
  • Generating Ideas
  • Making Decisions
  • Producing Output

Technical Competencies:

  • Application & Submission Verification (Consumer Banking)
  • Banking Process & Procedures
  • Customer Acceptance & Review (Consumer Banking)
  • Customer Understanding ( Consumer Banking)
  • Product Knowledge (Consumer Banking)

Additional Information

Our Values

  • We are Deeply Committed
  • We are Boldly Pioneering
  • We are Trusted Stewards
  • We are Guided by Empathy
  • We are Unfailingly Honourable

Frequently Asked Questions

Is the salary disclosed for the Universal Banker, Adum position at standardbankgroup?
The salary for this Universal Banker, Adum role at standardbankgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Universal Banker, Adum position at standardbankgroup located?
This Universal Banker, Adum role at standardbankgroup is based in gh, Kumasi, Kumasi, , Ghana. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Universal Banker, Adum role at standardbankgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Universal Banker, Adum role in the Standard job department at standardbankgroup.
Which team or department does the Universal Banker, Adum at standardbankgroup belong to?
This Universal Banker, Adum position is part of the Standard job department at standardbankgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Universal Banker, Adum position at standardbankgroup?
Click the "Apply Now" button on this page. You will be redirected to standardbankgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Universal Banker, Adum job at standardbankgroup posted?
This Universal Banker, Adum position at standardbankgroup was posted on Aug 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Universal Banker, Adum
standardbankgroup
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