Universal Banker
standardbankgroup
Full time
Universal Banker
ucbi· Banks
About this role
Overview
Customer Service Representative (CSR)
United Community (United) is in search of a CSR to join our team. As a Customer Service Representative (CSR) at United Community, you’ll play a vital role in delivering top-tier financial solutions and support to our customers. You’ll be the face of United, guiding customers through our products and services to help them reach their financial goals—all while providing a positive, seamless experience
What You’ll Do
What You’ll Do:
- Offer exceptional service to meet customers’ financial needs and build lasting relationships with a proactive, solutions-focused approach.
- Understand and communicate United’s products and services, including account types, loan options, and investment products, to help customers make informed choices.
- Actively recommend and sell products and services that match customer needs, contributing to United’s growth and customer satisfaction.
- Address and resolve customer concerns with professionalism and empathy, maintaining a high standard of customer care.
- Assist with inquiries, disputes, debit card maintenance, and provide general support to your team to keep operations running smoothly.
- Educate customers on options for managing transactions using technology and all other tools and resources available.
- Perform other duties as assigned.
Requirements For Success
What We’re Looking For:
- Minimum of three years of prior experience in sales or customer service is highly valued.
- Strong interpersonal skills and a natural ability to connect with others.
- Ability to uncover and provide solutions to meet customer needs and provide resolutions.
- Knowledge of consumer credit structuring and lending practices.
Conditions of Employment
Conditions of Employment:• Must be able to pass a criminal background & credit check• This is a full-time, non-remote position
Pay Range
USD $32,146.00 - USD $45,185.00 /Yr.Frequently Asked Questions
What is the salary for the Universal Banker role at ucbi?
The listed salary for this Universal Banker position at ucbi is USD 32K+/yr. This is a remote FULL TIME role.
Is the Universal Banker job at ucbi remote?
Yes, this Universal Banker position at ucbi is remote, with team members based in Loudon, TN, US. You can work from home or anywhere in the supported regions.
Is the Universal Banker role at ucbi full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Universal Banker role in the Banks department at ucbi.
Which team or department does the Universal Banker at ucbi belong to?
This Universal Banker position is part of the Banks department at ucbi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Universal Banker position at ucbi?
Click the "Apply Now" button on this page. You will be redirected to ucbi's official application portal hosted on icims where you can submit your application directly.
When was the Universal Banker job at ucbi posted?
This Universal Banker position at ucbi was posted on Apr 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Universal Banker
ucbi · 💰 USD 32K+/yr
You'll be redirected to ucbi's official application page on icims.