Universal Banker
standardbankgroup
Universal Banker
About this role
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers in line with client experience, product and legislative (e.g., FAIS) requirements.
Qualifications
Type of Qualification: Secondary/ Matric
Field of Study: NQF5
Licenses & Certifications: FAIS Representative
- 3-4 years of client-facing experience in Personal and Private Banking
- Proven experience in a branch banking or contact centre environment
- Demonstrated understanding of banking processes, policies, and product offerings
- Proficiency in identifying and understanding client needs and translating them into appropriate solutions
- Sound knowledge of regulatory requirements, particularly FAIS compliance
- Problem-solving capability with a focus on one-and-done resolution
- Demonstrated cross-selling or sales achievement in banking products
Additional Information
Behavioural Competencies:
- Checking Things
- Convincing People
- Developing Expertise
- Developing Strategies
- Embracing Change
- Establishing Rapport
- Examining Information
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Impressing People
- Interacting with People
- Inviting Feedback
- Meeting Timescales
- Pursuing Goals
- Seizing Opportunities
- Showing Composure
- Taking Action
- Team Working
- Thinking Positively
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
Frequently Asked Questions
Is the salary disclosed for the Universal Banker position at standardbankgroup?
The salary for this Universal Banker role at standardbankgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Universal Banker position at standardbankgroup located?
This Universal Banker role at standardbankgroup is based in Pretoria , Gauteng, South Africa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Universal Banker role at standardbankgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Universal Banker role at standardbankgroup.
How do I apply for the Universal Banker position at standardbankgroup?
Click the "Apply Now" button on this page. You will be redirected to standardbankgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Universal Banker job at standardbankgroup posted?
This Universal Banker position at standardbankgroup was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Universal Banker
standardbankgroup
You'll be redirected to standardbankgroup's official application page on SmartRecruiters.