Unit Manager - IT/Senior Unit Manager - IT

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📍 Pune, Maharashtra, IndiaFULL TIME
Skills as per JD

About this role

Job Purpose
This position is open with Bajaj finserv ltd.
We are looking for a resource having Core Expertise on Managing Cisco Contact Center Enterprise Network Infrastructure setup
Who is proficient in handling Network & Network Security Operations, Vendor Management, Network Access Control, ISE and Any Connect VPN with Virtualization strategy and technically demanding Infrastructure projects
Duties and Responsibilities
• Candidate must have Hand on experience working on Cisco Contact Center Network Infrastructure Setup
• Candidate should have hands on experience in managing SD-WAN and LAN Switches
• Candidate should have hands on experience in managing Voice Gateways, Voice traffic prioritizing and QoS.
• Candidate should have hands on experience in managing Voice Gateway
• Candidate should have hands on experience in managing NAC-Network Access Control
• Candidate should have hands on experience in managing Any Connect VPN and ISE
• Candidate should have hands on experience in managing Cisco Firewalls and manager
• Candidate should have hands on experience in troubleshooting using data and voice flow
• Managing Network & Network-Security Operations
• Oversee and coordinate lifecycle management for infrastructure architecture, business continuance and service restoration strategies.
• Designing and planning strategies for Network Infrastructure and involve in process building and improvement for Network operations.
• Will be involved with Core IT teams to design New technologies platform
• Participate as a member of the IT Infrastructure & Operations management team in creating and maintaining the governance processes of the organization’s infrastructure architecture, data centers, networks, communications systems and client engineering.
• Coordinate the ongoing activities of the Network Services team, inclusive of oversight for the related IT project portfolio as well as ongoing incident response management for supported systems.
• Handle Infrastructure of Organization and evaluate new initiatives. Work closely with partners for SLA tracking.
• Work closely with other IT Managers to address ongoing operational needs
• Define requirements for new technology implementations and communicate them to key business stakeholders.
• Review hardware and software acquisition and maintenance contracts and pursue master agreements.
• Record and maintain accurate incident and change records and logs related to DC Infra
• Ensure daily DC Operations Job like backups and actively involved in upgrade, maintenance activities
• Ensure equipment and software operations is compliant
• Act as an escalation point for the technical issues pursued within the Network Services team
• Work with outsourced service delivery partner to ensure strict adherence to Incident Management, Change Management, Capacity Management, Problem Management process
• Ensure Compliance as per requirement•|Responsibilities:
• Manage critical Network & Network-Security operations, facility engineering operations, Data Center buildouts and scaling
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs.
• Coordinate external vendors, ensure the resource’s supply and delivery, match business’s growth.
• Responsibility for outsourcing and vendor management of colocation Data Centre services providers to meet or exceed contracted performance SLA’s.
• Know 24x7 onsite support procedure, continuous improvement of operational processes, procedures, methods, and tools.
• Experience of managing Remote support teams
• Thorough knowledge of ITIL framework
• Excellent Communication and Leadership Skills
Required Qualifications and Experience
• Minimum qualification required is Graduate with an experience of more than 6 years.
• Cisco Collaboration Certificates, CCNP, CCNS Certified
• Sound knowledge on Network & Network-Security operations.
• Thorough knowledge of ITIL framework.
• Excellent Communication and Leadership Skills
• Experience of managing Remote Infrastructure Teams
• Experience of facing audit teams

Frequently Asked Questions

Is the salary disclosed for the Unit Manager - IT/Senior Unit Manager - IT position at Bajaj Finance?
The salary for this Unit Manager - IT/Senior Unit Manager - IT role at Bajaj Finance is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Unit Manager - IT/Senior Unit Manager - IT position at Bajaj Finance located?
This Unit Manager - IT/Senior Unit Manager - IT role at Bajaj Finance is based in Pune, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Unit Manager - IT/Senior Unit Manager - IT role at Bajaj Finance full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Unit Manager - IT/Senior Unit Manager - IT role at Bajaj Finance.
How do I apply for the Unit Manager - IT/Senior Unit Manager - IT position at Bajaj Finance?
Click the "Apply Now" button on this page. You will be redirected to Bajaj Finance's official application portal hosted on peoplestrong where you can submit your application directly.
When was the Unit Manager - IT/Senior Unit Manager - IT job at Bajaj Finance posted?
This Unit Manager - IT/Senior Unit Manager - IT position at Bajaj Finance was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Unit Manager - IT/Senior Unit Manager - IT
Bajaj Finance
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