Unified Communications Support Personnel

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLC is seeking a Unified Capabilities (UC) Support Personnel to join us. The Unified Capabilities (UC) Support Personnel will provide technical support, administration, and design expertise for Unified Capabilities systems and services supporting operations at Sagamihara General Depot (SGD), Japan. The position requires demonstrated experience administering or designing UC environments, including Unified Communications Manager, as well as the ability to support secure, mission-critical communications systems.

Duties and Responsibilities:

• Administer, configure, and support Unified Capabilities (UC) systems and associated communications infrastructure.

• Design, implement, maintain, and troubleshoot UC solutions in accordance with operational and security requirements.

• Provide technical support for Unified Communications Manager and related UC technologies.

• Diagnose and resolve system, network, communications, and connectivity issues.

• Support the secure and reliable operation of UC services in a DoD environment.

• Apply established cybersecurity, information assurance, configuration management, and operational procedures.

• Perform other UC-related technical duties as required to support mission objectives.

Qualifications

Education and Years of Experience:  

• A Bachelor’s degree in Computer Science or a closely related field may be waived for candidates who possess four (4) continuous years of experience performing Unified Capabilities tasks.
  • Bachelor’s degree in Computer Science or a closely related field
• Demonstrated experience performing Unified Capabilities (UC) tasks for at least two (2) of the last four (4) years.
• Experience administering or designing Unified Capabilities systems, including Unified Communications Manager.
• Candidates must provide a resume/CV that clearly demonstrates the required UC experience, including at least two (2) of the previous four (4) years performing Unified Capabilities-related duties.
• Relevant experience should include administration, design, configuration, troubleshooting, or support of UC systems and Unified Communications Manager.

Required Skills & Certifications: 

• One or more applicable IT certifications, including:

  • DoD 8570.01-M / DoD 8140 Information Assurance Technical (IAT) Level II certification; and/or

  • Cisco Certified Network Associate (CCNA) certification.

• Active SECRET security clearance with the ability to obtain and maintain a TOP SECRET clearance.

• Must understand basic Japanese

Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: None required for this position.

Location: Sagamihara General Depot (SGD), Japan

Minimum Salary Rate

Median Salary Rate

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What’s Right – We lead with honesty and integrity.
• Own the Outcome – We take responsibility and deliver.
• Deliver for Our Customers – We are relentless about delivering value.
• Think Bold, Act Smart – We innovate with purpose.
• Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

• Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.