Underwriter, Workers' Compensation

Our Underwriters are on the front lines, interacting with our customers all day, every day. Every underwriting call, email and message has a profound impact on our business and our reputation. The average day in the life of a Pie Underwriter involves a high volume of daily transactions ranging from making underwriting decisions to issuing a certificate of insurance. We expect your role will evolve quickly as Pie grows. 

How You’ll Do It

• Leverage workers’ compensation or commercial insurance underwriting expertise to assess medium to complex risks in order to underwrite and bind new and renewal coverage.
• Quickly and effectively decide each request through the use of Pie’s underwriting guidelines and known risk exposures and loss frequency and severity.
• Achieve profitable growth through appropriate risk evaluation while building and maintaining outstanding payroll partner customer relationships.
• Prioritize and resolve payroll partner customer inquiries for documentation or support.
• Provides technical assistance to the payroll partner sales team and customers regarding policy and endorsement provisions and underwriting acceptability for designated insurance coverages.
• Maintain strong industry knowledge on commercial insurance underwriting expertise and changes in market/account positions. Develop and maintain full knowledge of all forms, coverages, ratings, and manuals for the specific line being underwritten.
• Participate in review and evaluation of risk portfolio, making recommendations on book management issues.
• Take on other tasks, responsibilities and projects as needed.

Travel Requirements

• Some travel could be required in this position, up to 10% travel.

The Right Stuff

Educational Background:

• High School diploma or GED required. Bachelor's degree or equivalent experience with some college coursework is preferred

Experience:

• Minimum 3 years of underwriting experience or equivalent is required
• Intermediate to advanced knowledge of workers’ compensation class codes
• Ability to sell our product while simultaneously discerning risk characteristics within the direct to business market.
• Ability to balance the outstanding execution of processes while handling a high volume of transactions
• Experience with Insurity, HubSpot and Salesforce preferred
• Verifying businesses using various resources and databases like Google, Yelp, LinkedIn, Facebook and similar sites
• Experience underwriting insurance for payroll partners is very valuable.
• Strong expertise in the California workers' compensation market is preferred

The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.