Unarmed Security Guard

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Time Type:

Department:

All Locations:

Position Summary:

Key Responsibilities

• Patrol assigned areas of the healthcare facility on foot to ensure safety and security

• Monitor entrances, exits, parking areas, and sensitive/restricted areas

• Control access by verifying identification and visitor credentials

• Respond promptly to alarms, emergencies, and incidents, including disturbances or medical emergencies

• De-escalate conflicts using calm and professional communication

• Write clear and detailed incident and daily activity reports

• Assist staff, patients, and visitors with directions and general inquiries

• Enforce facility policies and procedures in a respectful and professional manner

• Coordinate with local law enforcement or emergency responders when necessary

• Monitor CCTV systems and other security equipment

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Skills & Competencies:

• Conflict resolution and de-escalation skills

• Situational awareness

• Strong observation skills

• Professional demeanor

• Customer service orientation

• Team collaboration

Qualifications:

• High school diploma or GED required

• CPR and First Aid certification required

• Previous security experience, preferably in a healthcare setting, preferred

• Strong interpersonal and communication skills

• Ability to remain calm and professional in high-stress situations

• Ability to stand and walk for extended periods

• Basic computer skills for report writing and monitoring systems

• Clean background check and drug screening required

Work Environment & Physical Requirements:

• Hospital or healthcare campus setting

• Requires walking, standing, and occasional lifting (up to 25 lbs)

• May include evenings, weekends, and holiday shifts

• Exposure to sensitive and emotional situations common in healthcare environments

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request

Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.