Trust & Safety Representative German Market - Hybrid

accenture· 6102 ACN 2 BPS Company
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📍 Lisbon, Santos 37Full time

About this role

Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies and other organizations.

The Trust and Safety (Content Moderation and Responsible AI) offering within Accenture helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Accenture’s Trust & Safety team, serves as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience.

They often systematically test, evaluate, and challenge AI systems and platforms to improve the integrity, quality and safety of content, including generative AI.

You will deliver value to our clients, while making a larger impact on society.

You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, you may be exposed to objectionable or disturbing content flashing lights or contrasting light and dark patterns.

This is meaningful work that helps keep the internet safe and responsible. It may also be challenging, at times. In this role, you may be directly or inadvertently exposed to, work with, view, or proactively engage with potentially disturbing, objectionable, and sensitive content (e.g., graphic, violent, sexual, or egregious) and expose AI systems to adversarial scenarios. Therefore, Trust & Safety resources need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities.

This role requires active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.

  • Review, classify and/or remove, work with, view, or proactively engage with content according to client guidelines, using specific tools and channels • Understand and remain updated on changing client policies and guidelines Stay up-to-date with industry trends, identified generative AI shortcomings and advancements in content moderation and/or responsible AI regulations, governance, policy, and consulting work.

  • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team .

  • Develop and execute prompt strategies to interrogate large language models on various topics related to responsible AI, including medical advice, legal advice, and other sensitive areas.

  • Analyze the model's responses for appropriateness, inappropriateness, refusal to answer, or appending disclaimers to the response according to client definitions and guidance

  • Collaborate with other team members to create a comprehensive understanding of responsible AI issues based on a model's responses.

  • Contribute to the development of best practices and guidelines for content moderation and responsible AI governance and policy.

  • Strong coping, emotional resilience, and stress-management skills

  • Excellent comprehension, communication, and German skills

  • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies

  • Strong attention to detail

  • Comfort synthesizing and analyzing information from multiple streams • Strong critical thinking and decision-making skills

  • Preferred Qualifications

  • Deep familiarity and passion for responsible AI, the internet, internet platforms, and internet culture

  • High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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Acreditamos que ninguém deve ser discriminado por suas diferenças. Todas as decisões de contratação devem ser tomadas sem distinção de idade, raça, credo, cor, religião, sexo, nacionalidade, ascendência, deficiência, condição de veterano militar, orientação sexual, identidade ou expressão de gênero, informação genética, estado civil, cidadania ou qualquer outra condição protegida pela legislação aplicável. Nossa rica diversidade nos torna mais inovadores, competitivos e criativos, o que nos ajuda a atender melhor nossos clientes e nossas comunidades.

Frequently Asked Questions

Is the salary disclosed for the Trust & Safety Representative German Market - Hybrid position at accenture?
The salary for this Trust & Safety Representative German Market - Hybrid role at accenture is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Trust & Safety Representative German Market - Hybrid position at accenture located?
This Trust & Safety Representative German Market - Hybrid role at accenture is based in Lisbon, Santos 37. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Trust & Safety Representative German Market - Hybrid role at accenture full-time or part-time?
This is listed as a Full time position. It is posted as a Trust & Safety Representative German Market - Hybrid role in the 6102 ACN 2 BPS Company department at accenture.
Which team or department does the Trust & Safety Representative German Market - Hybrid at accenture belong to?
This Trust & Safety Representative German Market - Hybrid position is part of the 6102 ACN 2 BPS Company department at accenture. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Trust & Safety Representative German Market - Hybrid position at accenture?
Click the "Apply Now" button on this page. You will be redirected to accenture's official application portal hosted on workday where you can submit your application directly.
When was the Trust & Safety Representative German Market - Hybrid job at accenture posted?
This Trust & Safety Representative German Market - Hybrid position at accenture was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Trust & Safety Representative German Market - Hybrid
accenture
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