Travel Consultant
bookmytournow
Travel Consultant
bookmytournow· B2C - India and International
About this role
Key Responsibility Areas :-
- Manage assigned leads and initiate customer contact as per the daily sales plan.
- Understand customer requirements such as destination, departure city, travel date, number of passengers, hotel category, inclusions, trip purpose, and food preference.
- Prepare customized travel packages using suitable existing packages or creating new packages when required.
- Prepare quotations by reviewing the day-wise itinerary, hotels, flights, prices, and package inclusions.
- Share quotations with customers through email and WhatsApp and explain the package details clearly.
- Follow up with customers at the agreed time and record customer responses, changes, and next follow-up dates in the CRM.
- Handle customer requests related to package changes, fare conditions, availability, and approved discounts.
- Confirm booking requirements and collect the required customer documents and booking information.
- Generate and share payment links and guide customers through the payment process.
- Process confirmed bookings, update full or partial payment details, and maintain accurate transaction records.
- Coordinate with the Operations Team for flights, hotels, sightseeing, tours, transfers, costing, guest details, and final confirmations.
- Share booking confirmations, tickets, invoices, payment information, and other required documents with customers and maintain complete CRM records.
Performance will be measured based on:
- Lead Follow-Up: Timely follow-up of assigned leads and customer inquiries.
- Lead Conversion: Conversion of qualified customer inquiries into confirmed bookings.
- Quotation Accuracy: Accuracy of itinerary, hotel, flight, price, and inclusion details.
- Response Time: Timely response to customer inquiries, changes, and follow-ups.
- CRM Accuracy: Complete and timely updating of customer conversations, requirements, follow-ups, and booking information.
- Booking Accuracy: Correct entry of customer, document, payment, and booking details.
- Customer Service: Clear communication and smooth handling of customer requirements and concerns.
Frequently Asked Questions
Is the salary disclosed for the Travel Consultant position at bookmytournow?
The salary for this Travel Consultant role at bookmytournow is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Travel Consultant position at bookmytournow located?
This Travel Consultant role at bookmytournow is based in Navi Mumbai, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Travel Consultant role at bookmytournow full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Travel Consultant role in the B2C - India and International department at bookmytournow.
Which team or department does the Travel Consultant at bookmytournow belong to?
This Travel Consultant position is part of the B2C - India and International department at bookmytournow. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Travel Consultant position at bookmytournow?
Click the "Apply Now" button on this page. You will be redirected to bookmytournow's official application portal hosted on keka where you can submit your application directly.
When was the Travel Consultant job at bookmytournow posted?
This Travel Consultant position at bookmytournow was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Travel Consultant
bookmytournow
You'll be redirected to bookmytournow's official application page on keka.