Transportation Representative, Transportation Representative- ATS Relay Ops
Amazon· Supply Chain/Transportation Management
About this role
Job Description for L2 associates
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary of Responsibilities
- Effectively communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- Effectively manage sensitive cases by reporting up the escalation matrix
- Demonstrate excellent time-management skills
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Key job responsibilities
A Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and verbal form.
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary of Responsibilities
- Effectively communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- Effectively manage sensitive cases by reporting up the escalation matrix
- Demonstrate excellent time-management skills
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Key job responsibilities
A Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and verbal form.
Basic qualifications
- - Bachelor's degree or above in a quantitative/technical field such as computer science, engineering, statistics
- - Experience using the Microsoft Office Suite, in particular Excel
Preferred qualifications
- - Experience with SQL
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Frequently Asked Questions
Is the salary disclosed for the Transportation Representative, Transportation Representative- ATS Relay Ops position at Amazon?
The salary for this Transportation Representative, Transportation Representative- ATS Relay Ops role at Amazon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Transportation Representative, Transportation Representative- ATS Relay Ops position at Amazon located?
This Transportation Representative, Transportation Representative- ATS Relay Ops role at Amazon is based in Delhi, IND. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Transportation Representative, Transportation Representative- ATS Relay Ops role at Amazon full-time or part-time?
This is listed as a full time position. It is posted as a Transportation Representative, Transportation Representative- ATS Relay Ops role in the Supply Chain/Transportation Management department at Amazon.
Which team or department does the Transportation Representative, Transportation Representative- ATS Relay Ops at Amazon belong to?
This Transportation Representative, Transportation Representative- ATS Relay Ops position is part of the Supply Chain/Transportation Management department at Amazon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Transportation Representative, Transportation Representative- ATS Relay Ops position at Amazon?
Click the "Apply Now" button on this page. You will be redirected to Amazon's official application portal hosted on amazonjobs where you can submit your application directly.
When was the Transportation Representative, Transportation Representative- ATS Relay Ops job at Amazon posted?
This Transportation Representative, Transportation Representative- ATS Relay Ops position at Amazon was posted on Jul 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Transportation Representative, Transportation Representative- ATS Relay Ops
Amazon
You'll be redirected to Amazon's official application page on amazonjobs.