Transaction Project Manager III

Overview

The Transaction Project Manager III leads highly complex servicing transfer initiatives, including large-scale acquisitions, deconversions, and new client implementations, ensuring successful execution through strategic project leadership, risk management, and crossfunctional collaboration. This role serves as a subject matter expert and primary client liaison, driving project outcomes, overseeing data conversion activities, influencing implementation decisions, and ensuring operational, regulatory, and contractual compliance throughout the transfer lifecycle.

Responsibilities

• Direct and oversee complex, high-profile, and high-volume servicing transfer initiatives, including large scale acquisitions, deconversions, and new client implementations with significant operational, financial, regulatory, and customerimpact considerations.
•  Serve as the primary liaison between clients, current and prospective servicers, senior leadership, and third-party vendors, exercising independent judgement to resolve issues, negotiate solutions, and drive project outcomes.
•  Develop, manage, and execute comprehensive project strategies, timelines, governance frameworks, and deliverables to ensure successful project implementation and achievement of business objectives. 
• Lead cross-functional project teams and facilitate executive and client-facing meetings, establishing priorities, directing activities, driving accountability, and making recommendations regarding project execution and risk mitigation. 
• Independently identify, assess, prioritize, and resolve project risks, operational challenges, and regulatory concerns, determining appropriate remediation strategies and escalating significant issues when necessary. 
• Evaluate project performance, operational readiness, and business impacts, making recommendations that influence implementation decisions, project scope, resource allocation, and strategic direction. 
•  Serve as a recognized subject matter expert for servicing transfer operations, providing consultation and guidance to senior leadership, clients, and cross-functional stakeholders regarding transfer strategy, implementation, and risk management. 
• Lead data conversion and mapping initiatives in partnership with Loan Transfer Data Analysts, Operations, Compliance, and client stakeholders, determining requirements, validating solutions, and resolving complex data and process issues. 
• Exercise discretion in interpreting and adapting existing operational processes, developing customized solutions necessary to achieve project objectives while ensuring regulatory and contractual compliance. 
• Conduct comprehensive post-transfer reviews and business analyses to identify trends, root causes, process gaps, and opportunities for operational improvement, presenting recommendations to leadership
• All other duties as assigned. 

Qualifications

• High School Diploma or equivalent required.
•  4+ years of mortgage servicing experience.
• Three (3) or more years of project management experience required. Candidates with at least two (2) years of project management experience and six (6) or more years of mortgage servicing experience may be considered in lieu of the full project management requirement.
• Advanced knowledge of mortgage servicing operations, servicing transfer process, investor requirements, regulatory considerations, and industry best practices.
•  Demonstrated ability to independently manage large-scale, high-risk, and complex business initiatives involving multiple stakeholders, competing priorities, and significant operational impact.
• Strong analytical and critical thiking skills with the ability to evaluate complex business challenges, identifying root causes, assess risks, and develop effective solutions.
• Proven ability to exercise independent judgement and discreiption in making decisions, resolving issues, and recommending solutions on matters that impact project outcomes, performance, etc.
•  Demonstrated experience leading cross-functional teams and coordinating resources across operations, technology, finance and client organizations to achieve strategic objectives.
• Ability to lead meetings, facilitate discussions, drive consensus, and influence stakeholders at all levels of the organization and with external partners.
• Demonstrated ability to mentor and provide functional leadership to peers and less experienced team members while serving as a subject matter expert within the organization.
• Advanced proficiency with Microsoft Office Suite, MSP, project management software such as Wrike, reporting applications, and data analysis platforms.
• Ability to work under pressure, meet organizational deadlines, and multitask while maintaining departmental standards.

Total Rewards

LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range: $20.43-$34.28 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

Build Your Future with LoanCare®

At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.

Here, you’ll find:

• A culture that helps you thrive, with resources and support to fuel your growth
• Flexibility to work remotely, while staying connected through virtual engagement
• Opportunities to make a real impact in an industry that touches millions of lives
• If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

About Remote Employment

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS

WHO WE AREAbout us …LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

WORK CONDITIONSWorking conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary.Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

EQUAL EMPLOYMENT OPPORTUNITY

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.  

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Responsibilities

- Direct and oversee complex, high-profile, and high-volume servicing transfer initiatives, including large scale acquisitions, deconversions, and new client implementations with significant operational, financial, regulatory, and customerimpact considerations.
-  Serve as the primary liaison between clients, current and prospective servicers, senior leadership, and third-party vendors, exercising independent judgement to resolve issues, negotiate solutions, and drive project outcomes.
-  Develop, manage, and execute comprehensive project strategies, timelines, governance frameworks, and deliverables to ensure successful project implementation and achievement of business objectives. 
- Lead cross-functional project teams and facilitate executive and client-facing meetings, establishing priorities, directing activities, driving accountability, and making recommendations regarding project execution and risk mitigation. 
- Independently identify, assess, prioritize, and resolve project risks, operational challenges, and regulatory concerns, determining appropriate remediation strategies and escalating significant issues when necessary. 
- Evaluate project performance, operational readiness, and business impacts, making recommendations that influence implementation decisions, project scope, resource allocation, and strategic direction. 
-  Serve as a recognized subject matter expert for servicing transfer operations, providing consultation and guidance to senior leadership, clients, and cross-functional stakeholders regarding transfer strategy, implementation, and risk management. 
- Lead data conversion and mapping initiatives in partnership with Loan Transfer Data Analysts, Operations, Compliance, and client stakeholders, determining requirements, validating solutions, and resolving complex data and process issues. 
- Exercise discretion in interpreting and adapting existing operational processes, developing customized solutions necessary to achieve project objectives while ensuring regulatory and contractual compliance. 
- Conduct comprehensive post-transfer reviews and business analyses to identify trends, root causes, process gaps, and opportunities for operational improvement, presenting recommendations to leadership
- All other duties as assigned.