Training Services Coordination and Logistics Associate III

Training Associate

Remote, Malaysia

What you get:

• Full-time employment with benefits day one including paid holidays.
• Paid Training
• Weekend off
• Normal working hour

Requirement: 

• Must be at least 18 years of age or older
• Preferably high school diploma and above
• Must be able to submit background check and drug test
• Must be able to work 8 hours from 8AM to 5PM, Mon to Fri

Summary:  Provide learning administrative services to support client learning and data management needs 

Duties and Responsibilities include the following

• Perform data entry as it relates to learning administration

• Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)

• Make certain client standard operating procedures, processes and service level agreements are maintained

• Identify and trouble shoot discrepancies and issues

• Escalate issues to Manager for resolution

Qualifications:

• Entry level for Bachelor’s degree or 2 years of successful working experience in:

  • A learning organization

  • Training administration (preferred but not required)

  • Customer service

• Knowledge of and experience with learning management systems (preferred but not required)

• Experience in Microsoft Office suite

• Team-oriented but self-motivated and able to work with minimal supervision

• Demonstrated attention to detail, strong quality focus, and well organized

• Successful prioritization of work requirements and multitasking, as necessary

• Analytical and problem solving skills

• Client focused to build and maintain professional working relationships

• Ability to remain flexible and adaptable to constant change

• Effective oral and written communication skills with clients, leadership and team members

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.