Business Operation Trainee (REF5853E)
deutschetelekomitsolutions
Trainee - 2nd level supporter in the field of Messaging (extended office time) - REF5828K
deutschetelekomitsolutions· SAP & Cloud Application Operations
About this role
Company Description
As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries.
DT-ITS received the Best in Educational Cooperation award from HIPA in 2019, acknowledged as the the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.
Job Description
- Working on the end user tickets. (Mostly Messaging and Citrix related.)
- Accurate, precise work, including pre- and post-documentation of each task
- Keeping SLAs by ensuring the quick handing of tickets.
- Starting escalation procedure in case of CBI high or Critical issues.
- Improving the knowledge base
- Cooperation with other resolver teams.
Qualifications
- English
- Extended office time coverage. (8-hour shifts, covering 05:30-20:00)
- Work at least 100-140 hours in a month
- Commitment to at least 20-25 hours of work per week
- Active (or passive under 25) full-time student status for at least one year
Additional Information
Please note: remote working is only possible from within Hungary due to European taxation regulations.
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
Frequently Asked Questions
Is the salary disclosed for the Trainee - 2nd level supporter in the field of Messaging (extended office time) - REF5828K position at deutschetelekomitsolutions?
The salary for this Trainee - 2nd level supporter in the field of Messaging (extended office time) - REF5828K role at deutschetelekomitsolutions is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Trainee - 2nd level supporter in the field of Messaging (extended office time) - REF5828K position at deutschetelekomitsolutions located?
This Trainee - 2nd level supporter in the field of Messaging (extended office time) - REF5828K role at deutschetelekomitsolutions is based in Budapest, Debrecen, Pécs, Szeged, , Hungary. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Trainee - 2nd level supporter in the field of Messaging (extended office time) - REF5828K role at deutschetelekomitsolutions full-time or part-time?
This is listed as a Intern position. It is posted as a Trainee - 2nd level supporter in the field of Messaging (extended office time) - REF5828K role in the SAP & Cloud Application Operations department at deutschetelekomitsolutions.
Which team or department does the Trainee - 2nd level supporter in the field of Messaging (extended office time) - REF5828K at deutschetelekomitsolutions belong to?
This Trainee - 2nd level supporter in the field of Messaging (extended office time) - REF5828K position is part of the SAP & Cloud Application Operations department at deutschetelekomitsolutions. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Trainee - 2nd level supporter in the field of Messaging (extended office time) - REF5828K position at deutschetelekomitsolutions?
Click the "Apply Now" button on this page. You will be redirected to deutschetelekomitsolutions's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Trainee - 2nd level supporter in the field of Messaging (extended office time) - REF5828K job at deutschetelekomitsolutions posted?
This Trainee - 2nd level supporter in the field of Messaging (extended office time) - REF5828K position at deutschetelekomitsolutions was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Trainee - 2nd level supporter in the field of Messaging (extended office time) - REF5828K
deutschetelekomitsolutions
You'll be redirected to deutschetelekomitsolutions's official application page on SmartRecruiters.