Track Manager - MS System Center Configuration Manager (SCCM)
About this role
Job Summary
This role is accountable for overseeing client life cycle management operations using SCCM, ensuring high service quality, process optimization, and continuous improvement for complex environments. The position empowers teams through expert guidance, drives operational excellence, and ensures alignment with client SLAs and organizational objectives.
Key Responsibilities
1. Lead SCCM administration and client life cycle management by architecting, deploying, and optimizing SCCM infrastructure to support large-scale endpoint environments.
2. Develop and implement advanced automation scripts and workflows using PowerShell and SCCM tools to streamline software deployment, patch management, and compliance reporting.
3. Oversee operational processes by monitoring SCCM health, troubleshooting escalated issues, and ensuring adherence to client SLAs and security standards.
4. Drive continuous improvement initiatives by analyzing operational metrics and introducing innovations in SCCM-based management and reporting.
5. Mentor and guide technical teams in best practices for SCCM, providing expert-level support and knowledge sharing within the team.
6. Collaborate with stakeholders to translate complex client requirements into actionable SCCM service solutions and process enhancements.
7. Ensure transparent communication of operational goals, progress, and challenges to both technical teams and management.
2. Develop and implement advanced automation scripts and workflows using PowerShell and SCCM tools to streamline software deployment, patch management, and compliance reporting.
3. Oversee operational processes by monitoring SCCM health, troubleshooting escalated issues, and ensuring adherence to client SLAs and security standards.
4. Drive continuous improvement initiatives by analyzing operational metrics and introducing innovations in SCCM-based management and reporting.
5. Mentor and guide technical teams in best practices for SCCM, providing expert-level support and knowledge sharing within the team.
6. Collaborate with stakeholders to translate complex client requirements into actionable SCCM service solutions and process enhancements.
7. Ensure transparent communication of operational goals, progress, and challenges to both technical teams and management.
Skill Requirements
1. Excellent Knowledge Of Client Life Cycle Management, Including Os Deployment, Patch Management, Application Packaging, And Asset Inventory.
2. Advanced Skills In Powershell Scripting For Automation And Process Optimization.
3. Strong Understanding Of ItilBased Operations, Service Delivery, And Sla Management.
4. Excellent Troubleshooting Skills For Complex Sccm And Endpoint Management Issues.
5. Advanced Proficiency In Monitoring, Reporting, And Dashboarding Tools Integrated With Sccm.
6. Excellent Leadership, Communication, And Mentoring Skills For Guiding Technical Teams.
2. Advanced Skills In Powershell Scripting For Automation And Process Optimization.
3. Strong Understanding Of ItilBased Operations, Service Delivery, And Sla Management.
4. Excellent Troubleshooting Skills For Complex Sccm And Endpoint Management Issues.
5. Advanced Proficiency In Monitoring, Reporting, And Dashboarding Tools Integrated With Sccm.
6. Excellent Leadership, Communication, And Mentoring Skills For Guiding Technical Teams.
Other Requirements
1. Microsoft Certified: Endpoint Administrator Associate (optional but valuable)
2. ITIL Foundation Certification (optional but valuable
2. ITIL Foundation Certification (optional but valuable
Frequently Asked Questions
Is the salary disclosed for the Track Manager - MS System Center Configuration Manager (SCCM) position at HCLTech?
The salary for this Track Manager - MS System Center Configuration Manager (SCCM) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Manager - MS System Center Configuration Manager (SCCM) position at HCLTech located?
This Track Manager - MS System Center Configuration Manager (SCCM) role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Manager - MS System Center Configuration Manager (SCCM) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Manager - MS System Center Configuration Manager (SCCM) job at HCLTech posted?
This Track Manager - MS System Center Configuration Manager (SCCM) position at HCLTech was posted on Aug 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Manager - MS System Center Configuration Manager (SCCM)
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.