Track Manager -Data Loss Prevention,Palo Alto Firewalls

HCLTech
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📍 Noida, India

About this role

Job Summary

The L3 Support Engineer will provide SME-level support, troubleshooting, and optimization for Appgate ZTNA and iBoss SWG platforms in a large-scale enterprise environment.

Key Responsibilities

Administration of Appgate controllers, gateways, connectors, and client agents • ZTNA policy configuration, entitlement management, and access troubleshooting • Platform monitoring, log analysis, and health checks, Client connectivity, authentication, and SSO issue resolution • iBoss SWG administration and configuration • Web filtering, URL/category management, SSL inspection, and policy tuning, Agent/PAC behavior troubleshooting and client-side issues • Perform policy and configuration changes using Config-as-Code (CaC) workflows validate changes through CI/CD pipelines and change governance processes • Familiarity with pipeline tools (e.g., GitLab CI/CD, GitHub Actions, or Jenkins) to run validation testing and automate platform API calls. • Root cause analysis (RCA) and permanent fix implementation • Platform monitoring/alerting and integration with enterprise monitoring tools • Creation and maintenance of SOPs, runbooks, and knowledge articles • Scripting / automation exposure (e.g., Bash, Python) is a plus • Work with cross-functional teams (Network, Security, Identity, SOC)

Skill Requirements

Administration of Appgate controllers, gateways, connectors, and client agents • ZTNA policy configuration, entitlement management, and access troubleshooting • Platform monitoring, log analysis, and health checks, Client connectivity, authentication, and SSO issue resolution • iBoss SWG administration and configuration • Web filtering, URL/category management, SSL inspection, and policy tuning, Agent/PAC behavior troubleshooting and client-side issues • Perform policy and configuration changes using Config-as-Code (CaC) workflows validate changes through CI/CD pipelines and change governance processes • Familiarity with pipeline tools (e.g., GitLab CI/CD, GitHub Actions, or Jenkins) to run validation testing and automate platform API calls. • Root cause analysis (RCA) and permanent fix implementation • Platform monitoring/alerting and integration with enterprise monitoring tools • Creation and maintenance of SOPs, runbooks, and knowledge articles • Scripting / automation exposure (e.g., Bash, Python) is a plus • Work with cross-functional teams (Network, Security, Identity, SOC)

Other Requirements

Certifications (Preferred): • Zero Trust / SSE certifications • Microsoft Security / Azure certifications

Frequently Asked Questions

Is the salary disclosed for the Track Manager -Data Loss Prevention,Palo Alto Firewalls position at HCLTech?
The salary for this Track Manager -Data Loss Prevention,Palo Alto Firewalls role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Manager -Data Loss Prevention,Palo Alto Firewalls position at HCLTech located?
This Track Manager -Data Loss Prevention,Palo Alto Firewalls role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Manager -Data Loss Prevention,Palo Alto Firewalls position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Manager -Data Loss Prevention,Palo Alto Firewalls job at HCLTech posted?
This Track Manager -Data Loss Prevention,Palo Alto Firewalls position at HCLTech was posted on Aug 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Manager -Data Loss Prevention,Palo Alto Firewalls
HCLTech
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