Track Lead - Program & Project Management
About this role
Job Summary
The Track Lead in Support & Operations plays a critical role in ensuring operational excellence through effective project execution and team empowerment. This position focuses on continuous improvement and problem-solving to meet client SLAs while fostering a collaborative environment that drives organizational success.
Key Responsibilities
1. Enhance Operational Systems By Implementing Project Management Methodologies And Tools To Improve Management Reporting And Streamline Information Flow Across Teams.
2. Analyze Client Requirements And Ensure The Support Team Delivers Exceptional Service That Meets Or Exceeds Client Expectations, Utilizing Dmo Principles For Optimal Outcomes.
3. Lead And Mentor Project Teams By Facilitating Transparent Communication Of Goals And Expectations, Fostering A Culture Of Accountability And High Performance.
4. Drive Innovation By Identifying Opportunities For Process Development And Implementing Best Practices That Contribute To Overall Organizational Progress.
5. Provide Tailored Solutions That Align With Customer Needs And Organizational Capabilities, Leveraging Project Management Expertise To Achieve Business Results.
2. Analyze Client Requirements And Ensure The Support Team Delivers Exceptional Service That Meets Or Exceeds Client Expectations, Utilizing Dmo Principles For Optimal Outcomes.
3. Lead And Mentor Project Teams By Facilitating Transparent Communication Of Goals And Expectations, Fostering A Culture Of Accountability And High Performance.
4. Drive Innovation By Identifying Opportunities For Process Development And Implementing Best Practices That Contribute To Overall Organizational Progress.
5. Provide Tailored Solutions That Align With Customer Needs And Organizational Capabilities, Leveraging Project Management Expertise To Achieve Business Results.
Skill Requirements
1. Proficient In Project Management Methodologies And Tools, Including Dmo Frameworks.
2. Strong Understanding Of Operations Management And Continuous Improvement Principles.
3. Excellent Problem-Solving And Analytical Skills.
4. Effective Leadership And Team Management Abilities.
5. Familiarity With Client Relationship Management And Service Level Agreements.
2. Strong Understanding Of Operations Management And Continuous Improvement Principles.
3. Excellent Problem-Solving And Analytical Skills.
4. Effective Leadership And Team Management Abilities.
5. Familiarity With Client Relationship Management And Service Level Agreements.
Other Requirements
1. Optional But Valuable Certifications: Pmp (Project Management Professional), Csm (Certified Scrummaster)
Frequently Asked Questions
Is the salary disclosed for the Track Lead - Program & Project Management position at HCLTech?
The salary for this Track Lead - Program & Project Management role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Lead - Program & Project Management position at HCLTech located?
This Track Lead - Program & Project Management role at HCLTech is based in Bergen, Norway. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Lead - Program & Project Management position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Lead - Program & Project Management job at HCLTech posted?
This Track Lead - Program & Project Management position at HCLTech was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Lead - Program & Project Management
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.