Track Lead - CheckPoint PPC (Software), Cloud Security

HCLTech
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📍 Sao Paulo, Brazil

About this role

Job Summary

The L3 Security Engineer serves as the highest technical escalation point for security operations and infrastructure security incidents. The role is responsible for designing, implementing, troubleshooting, and optimizing enterprise security solutions while providing technical leadership, mentoring junior engineers, and driving continuous improvement initiatives. This position operates within a global, SLA-driven support model and works closely with architecture, operations, compliance, and customer teams. 

Key Responsibilities

Handling tickets / Incidents via Service Now platform • Lead technical incident calls as a SME • Troubleshooting and providing break fix support to technical issues • Perform root cause analysis of raised issues • Defining process improvements and ensuring that the processes are adhered to • Take shared ownership of resolving issues in a SLA driven environment • Mentoring / training team members as a SME • Testing and auditing as required from time to time • Improves and maintains customer and employee satisfaction • Work as part of a Follow the Sun support global support model

Skill Requirements

Firepower/FMC/ASA- Cisco (IPSEC/SSL VPN, GRE, ACL, MPLS, WAN) • Cisco ISE • Cisco Meraki • Load Balancer - F5 LTM/APM and WAF • SD-WAN experience a plus

Other Requirements

 Min 8+ years of Network Engineer experience supporting global network infrastructures • Experience in working as part of a global support (follow the sun) model • Cisco CCNP/CCIE and other industry standard networking certifications • Expert level knowledge in the real time analysis troubleshooting and documentation of issues within LAN/WAN architectures and IP Services. • Expert level knowledge of troubleshooting, implementing, optimizing and testing of security technologies including VPN IPSEC/SSL, GRE and Load balancing • Expert level of Knowledge for FTD/ASA packet capture and packet tracer analyses. • Expert level for Wireshark and debugging reading skills. • Extensive hands-on experience with: o Cisco Firepower, ASA product families o Cisco ISE o VPN IPSEC/SSL, GRE technologies and firewall policies o F5 Load balancers LTM/APM and WAF o Cisco SD-WAN experience a plus

Frequently Asked Questions

Is the salary disclosed for the Track Lead - CheckPoint PPC (Software), Cloud Security position at HCLTech?
The salary for this Track Lead - CheckPoint PPC (Software), Cloud Security role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Track Lead - CheckPoint PPC (Software), Cloud Security position at HCLTech located?
This Track Lead - CheckPoint PPC (Software), Cloud Security role at HCLTech is based in Sao Paulo, Brazil. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Track Lead - CheckPoint PPC (Software), Cloud Security position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Track Lead - CheckPoint PPC (Software), Cloud Security job at HCLTech posted?
This Track Lead - CheckPoint PPC (Software), Cloud Security position at HCLTech was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Track Lead - CheckPoint PPC (Software), Cloud Security
HCLTech
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