Tower Lead - Azure DevOps, Terraform
About this role
Job Summary
The Tower Lead for Support & Operations plays a critical role in managing escalations, ensuring operational excellence, and driving customer satisfaction. This position is responsible for overseeing the implementation of organizational initiatives, optimizing service delivery according to established agreements, and fostering a culture of continuous improvement.
Key Responsibilities
1. Drive Revenue Generation By Implementing Infrastructure As Code (Iac) Strategies Using Terraform And Azure, Ensuring Optimal Resource Allocation And Utilization.
2. Manage Escalations By Leveraging Terraform And Azure Kubernetes, Ensuring Timely Resolution Of Incidents While Adhering To Established Service Level Agreements (Slas).
3. Ensure Operational Hygiene By Validating Reports Generated Through Azure Monitoring Tools, Ensuring Service Delivery Aligns With The Statement Of Work (Sow).
4. Enhance Customer Satisfaction By Developing And Implementing New Frameworks Using Azure Paas Services To Address Client Needs And Feedback Effectively.
5. Lead Profit Improvement Plans (Pips) By Integrating Automation Solutions In Azure And Terraform, Identifying Self-Driven Initiatives That Contribute To Operational Efficiency.
2. Manage Escalations By Leveraging Terraform And Azure Kubernetes, Ensuring Timely Resolution Of Incidents While Adhering To Established Service Level Agreements (Slas).
3. Ensure Operational Hygiene By Validating Reports Generated Through Azure Monitoring Tools, Ensuring Service Delivery Aligns With The Statement Of Work (Sow).
4. Enhance Customer Satisfaction By Developing And Implementing New Frameworks Using Azure Paas Services To Address Client Needs And Feedback Effectively.
5. Lead Profit Improvement Plans (Pips) By Integrating Automation Solutions In Azure And Terraform, Identifying Self-Driven Initiatives That Contribute To Operational Efficiency.
Skill Requirements
1. Proficient In Infrastructure As Code (Iac) Using Terraform And Azure.
2. Strong Understanding Of Windows Azure Iaas And Paas Services.
3. Familiarity With Azure Kubernetes For Container Orchestration.
4. Excellent Problem-Solving Skills With A Focus On Customer Satisfaction And Operational Efficiency.
5. Strong Analytical Skills To Validate And Interpret Operational Reports.
2. Strong Understanding Of Windows Azure Iaas And Paas Services.
3. Familiarity With Azure Kubernetes For Container Orchestration.
4. Excellent Problem-Solving Skills With A Focus On Customer Satisfaction And Operational Efficiency.
5. Strong Analytical Skills To Validate And Interpret Operational Reports.
Other Requirements
1. Optional But Valuable: Azure Solutions Architect Expert Certification.
2. Optional But Valuable: Terraform Associate Certification
Frequently Asked Questions
Is the salary disclosed for the Tower Lead - Azure DevOps, Terraform position at HCLTech?
The salary for this Tower Lead - Azure DevOps, Terraform role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Tower Lead - Azure DevOps, Terraform position at HCLTech located?
This Tower Lead - Azure DevOps, Terraform role at HCLTech is based in Bengaluru, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Tower Lead - Azure DevOps, Terraform position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Tower Lead - Azure DevOps, Terraform job at HCLTech posted?
This Tower Lead - Azure DevOps, Terraform position at HCLTech was posted on Aug 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Tower Lead - Azure DevOps, Terraform
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.