TOC Supervisor
About this role
Leads the dedicated Terminal Operations Centre cover, ensuring the TOC systems and displays are supported at all times. Responsibilities: Supervise dedicated TOC cover on every shift and support QROC activities. Monitor TOC systems, video walls and displays; give TOC faults priority response. Coordinate with the TOC operations team and MATAR. Escalate TOC-affecting incidents immediately. Maintain TOC operational logs and handover. Requirements Qualifications & certifications Diploma/degree in IT/engineering. ITIL Foundation. AV/video-wall and monitoring familiarity. Experience: Five or more years in an operations-centre or NOC environment, with supervisory experience. Competencies Situational awareness. Priority response. Communication. Composure. Key performance indicators TOC availability. Priority-response times. Handover quality. Working conditions & compliance: Holds a valid MOI airport security pass. Compliance with MATAR HSE and cyber policies; use of the Enterprise Time & Attendance System (ETAS); use of MATAR- authorised devices only.
Frequently Asked Questions
Is the salary disclosed for the TOC Supervisor position at madre-me?
The salary for this TOC Supervisor role at madre-me is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the TOC Supervisor position at madre-me located?
This TOC Supervisor role at madre-me is based in Doha, Ad Dawhah, Qatar. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the TOC Supervisor role at madre-me full-time or part-time?
This is listed as a Full time position. It is posted as a TOC Supervisor role at madre-me.
How do I apply for the TOC Supervisor position at madre-me?
Click the "Apply Now" button on this page. You will be redirected to madre-me's official application portal hosted on zohorecruit where you can submit your application directly.
When was the TOC Supervisor job at madre-me posted?
This TOC Supervisor position at madre-me was posted on Sep 5, 2026. Apply as soon as possible — early applications are often reviewed first.
TOC Supervisor
madre-me
You'll be redirected to madre-me's official application page on zohorecruit.