TSI - Patiala
Aditya Birla Group
TM Sr RSM DM Patna
About this role
Job Purpose
1. To increase customer profitability through effective cross sales and up sell framework
2. Continuous Process refinement for enhanced marketing ROI
3. Manage a team of 45 sales managers and skip level team of around 50 Direct Sales Executives
4. Bring in best practices to offer excellent experience while on boarding customers and generate more leads through servicing
5. Maximize sales productivity of the team and achieve sales targets
6. Provide field support to direct reports by joining them on calls and providing coaching and feedback based on performance
7. To emphasize on talent retention and managing attrition
8. To maintain high morale and engagement levels of the teams by providing constructive feedback and fostering right environment.
9. Adhere to a proper business work ethic and create a similar expectation of direct reports/peers
10. Ensure high quality and high persistency of business generated to support long-term profitability of the company
Job Context & Major Challenges
Key Challenges for the role –
• To drive adoption of Service to sales approach on the Orphan customer.
• To ensure differentiated and segmented approach to various campaigns
• To manage attrition of the front line sales force and limited availability of quality talent.
Key Result Areas
| KRA (Accountabilities) (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) | |
|---|---|---|
| KRA1 | 1. To increase customer profitability through effective cross sales and up sell framework 2. Continuous Process refinement for enhanced marketing ROI 3. Manage a team of 45 sales managers and skip level team of around 50 Direct Sales Executives 4. Bring in best practices to offer excellent experience while on boarding customers and generate more leads through servicing 5. Maximize sales productivity of the team and achieve sales targets 6. Provide field support to direct reports by joining them on calls and providing coaching and feedback based on performance 7. To emphasize on talent retention and managing attrition 8. To maintain high morale and engagement levels of the teams by providing constructive feedback and fostering right environment. 9. Adhere to a proper business work ethic and create a similar expectation of direct reports/peers 10. Ensure high quality and high persistency of business generated to support long-term profitability of the company |
Frequently Asked Questions
Is the salary disclosed for the TM Sr RSM DM Patna position at Aditya Birla Group?
The salary for this TM Sr RSM DM Patna role at Aditya Birla Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the TM Sr RSM DM Patna position at Aditya Birla Group located?
This TM Sr RSM DM Patna role at Aditya Birla Group is based in Patna, Bihar, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the TM Sr RSM DM Patna position at Aditya Birla Group?
Click the "Apply Now" button on this page. You will be redirected to Aditya Birla Group's official application portal hosted on peoplestrong where you can submit your application directly.
When was the TM Sr RSM DM Patna job at Aditya Birla Group posted?
This TM Sr RSM DM Patna position at Aditya Birla Group was posted on Sep 10, 2026. Apply as soon as possible — early applications are often reviewed first.
TM Sr RSM DM Patna
Aditya Birla Group
You'll be redirected to Aditya Birla Group's official application page on peoplestrong.