TM CSE - Nungabakkam Chennai

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๐Ÿ“ Chennai, Tamil Nadu, India
Customer Service

About this role

  • Handle walk-in customers and resolve queries related to policies
  • Assist customers with policy issuance, endorsement, and servicing requests
  • Provide information on premium payments, due dates, and policy status
  • Process requests such as address change, nomination update, revival, surrender
  • Verify and validate KYC documents as per compliance requirements
  • Ensure accuracy in data entry and documentation
  • Guide customers on premium payment options
  • Follow up on pending premiums and lapsation cases
  • Support renewal collections
  • Guide customers on claim procedures and documentation
  • Coordinate with claims team for timely processing
  • Provide updates on claim status
  • Address and resolve customer complaints within TAT
  • Escalate unresolved issues to concerned teams
  • Maintain proper records of complaints and resolutions

Frequently Asked Questions

Is the salary disclosed for the TM CSE - Nungabakkam Chennai position at Aditya Birla Group?
The salary for this TM CSE - Nungabakkam Chennai role at Aditya Birla Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the TM CSE - Nungabakkam Chennai position at Aditya Birla Group located?
This TM CSE - Nungabakkam Chennai role at Aditya Birla Group is based in Chennai, Tamil Nadu, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the TM CSE - Nungabakkam Chennai position at Aditya Birla Group?
Click the "Apply Now" button on this page. You will be redirected to Aditya Birla Group's official application portal hosted on peoplestrong where you can submit your application directly.
When was the TM CSE - Nungabakkam Chennai job at Aditya Birla Group posted?
This TM CSE - Nungabakkam Chennai position at Aditya Birla Group was posted on Jun 19, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
TM CSE - Nungabakkam Chennai
Aditya Birla Group
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You'll be redirected to Aditya Birla Group's official application page on peoplestrong.