Ticketing Services Coordinator
About this role
Job Description
POSITION SUMMARY:
Reporting to the Modlin Center for the Arts Patron Services Manager, the Ticketing Services Coordinator is a part-time, temporary position that provides management in the delivery of ticketing operations, online sales, and customer service.
This position serves as the front-line box office representative and coordinator assisting in the sale of tickets for approximately 150 events per year in Modlin Center venues: Alice Jepson Theatre, Camp Concert Hall, Cousins Studio Theatre, and Perkinson Recital Hall, as well as other locations on- and off-campus. Events include performances, lectures, and special events involving both campus and community users and customers.
WORKING CONDITIONS/PHYSICAL EFFORT:
- General office environment
- Sitting
- Standing
- Able to lift up to 50 lbs
QUALIFICATIONS:
Knowledge, skills & ability:
- Experience with Spektrix ticketing platform (or similar CRM platform), including ticket sales, generating reports, and data management.
- Experience with customer service principles, practices, and procedures
- Excellent attention to detail and accuracy
- Outstanding communication, interpersonal, and reporting skills
- Ability to take initiative, anticipate needs, and provide recommendations on issues
- Strong commitment to supporting diversity, equity, inclusion, and access
Education & experience:
- Bachelor’s degree or combination of equivalent experience and training
- Two or more years of experience in customer service, ticketing services, or patron services, for an arts organization preferred
- Familiarity with industry standards in ticketing and box office management
SALARY STRUCTURE:
Pay Grade 3: $18.00 to $22.00
Scheduled Hours: Part-time 19 hours a week. Schedule may vary. Limited-term position from September to June.
Frequently Asked Questions
What is the salary for the Ticketing Services Coordinator role at richmond?
Where is the Ticketing Services Coordinator position at richmond located?
Is the Ticketing Services Coordinator role at richmond full-time or part-time?
Which team or department does the Ticketing Services Coordinator at richmond belong to?
How do I apply for the Ticketing Services Coordinator position at richmond?
When was the Ticketing Services Coordinator job at richmond posted?
You'll be redirected to richmond's official application page on Workday.