Ticketing Services Coordinator

richmond· UR University of Richmond
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📍 UR Main CampusPart time💰 USD 18–22

About this role

Job Description

POSITION SUMMARY:

Reporting to the Modlin Center for the Arts Patron Services Manager, the Ticketing Services Coordinator is a part-time, temporary position that provides management in the delivery of ticketing operations, online sales, and customer service.

This position serves as the front-line box office representative and coordinator assisting in the sale of tickets for approximately 150 events per year in Modlin Center venues: Alice Jepson Theatre, Camp Concert Hall, Cousins Studio Theatre, and Perkinson Recital Hall, as well as other locations on- and off-campus. Events include performances, lectures, and special events involving both campus and community users and customers.

WORKING CONDITIONS/PHYSICAL EFFORT:

  • General office environment
  • Sitting
  • Standing
  • Able to lift up to 50 lbs

QUALIFICATIONS:

            Knowledge, skills & ability: 

  • Experience with Spektrix ticketing platform (or similar CRM platform), including ticket sales, generating reports, and data management.
  • Experience with customer service principles, practices, and procedures
  • Excellent attention to detail and accuracy
  • Outstanding communication, interpersonal, and reporting skills
  • Ability to take initiative, anticipate needs, and provide recommendations on issues
  • Strong commitment to supporting diversity, equity, inclusion, and access

            Education & experience:

  •  Bachelor’s degree or combination of equivalent experience and training
  • Two or more years of experience in customer service, ticketing services, or patron services, for an arts organization preferred
  • Familiarity with industry standards in ticketing and box office management

SALARY STRUCTURE:

Pay Grade 3: $18.00 to $22.00

Scheduled Hours: Part-time 19 hours a week. Schedule may vary. Limited-term position from September to June.

Frequently Asked Questions

What is the salary for the Ticketing Services Coordinator role at richmond?
The listed salary for this Ticketing Services Coordinator position at richmond is USD 18–22. This is an Part time role.
Where is the Ticketing Services Coordinator position at richmond located?
This Ticketing Services Coordinator role at richmond is based in UR Main Campus. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Ticketing Services Coordinator role at richmond full-time or part-time?
This is listed as a Part time position. It is posted as a Ticketing Services Coordinator role in the UR University of Richmond department at richmond.
Which team or department does the Ticketing Services Coordinator at richmond belong to?
This Ticketing Services Coordinator position is part of the UR University of Richmond department at richmond. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Ticketing Services Coordinator position at richmond?
Click the "Apply Now" button on this page. You will be redirected to richmond's official application portal hosted on workday where you can submit your application directly.
When was the Ticketing Services Coordinator job at richmond posted?
This Ticketing Services Coordinator position at richmond was posted on Sep 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Ticketing Services Coordinator
richmond · 💰 USD 18–22
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You'll be redirected to richmond's official application page on Workday.