ThingWorx Support Developer

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The opportunity:

We are looking for a motivated ThingWorx Support Developer to join our Global Industrial IoT Solution Delivery team. This role focuses primarily on supporting and maintaining existing ThingWorx applications deployed across multiple manufacturing sites. It is ideal for a junior-to-mid developer who wants to grow into a full-fledged IIoT Solution Developer.

How you’ll make an impact:

• Diagnose, troubleshoot, and resolve issues in existing ThingWorx applications, Mashups, services, and integrations.

• Perform corrective and adaptive maintenance of production systems.

• Monitor system performance, ensure application stability, and optimize reliability.

• Collaborate with manufacturing sites to reproduce issues and implement fixes.

• Maintain clear documentation of incidents, changes, and improvement actions.

• Enhancements & Continuous Improvement

• Implement small-to-mid enhancements under guidance from senior developers.

• Refactor and optimize legacy code as part of continuous improvement efforts.

• Support data flow optimizations between ThingWorx, Kepware, and cloud services.

• Contribute to internal development standards and best practices.

• Collaboration & Learning • Work with cross-regional teams (Europe, India, China, US).

• Participate in knowledge transfer sessions and development reviews .

• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• 3–5 years of experience in software development or technical support roles.

• Practical experience with ThingWorx (Mashups, services, data modeling).

• Basic experience with Kepware and industrial protocols (OPC UA, Modbus, etc.).

• Strong troubleshooting mindset; ability to analyze logs and debug issues.

• Good scripting skills (JavaScript / ThingWorx services).

• Understanding of industrial IoT concepts and connectivity.

• Ability to work independently and within distributed teams.

• English proficiency required; Spanish is a plus.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.