Tenancy Manager - Residential Lettings

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๐ŸŒ Remote๐Ÿ“ Cape Town, Western Cape, South Africa๐Ÿ“ RemoteFull time

About this role

Salary: R30 000 โ€“ R35 000 per month

A UK lettings agency needs a Tenancy Manager, fully remote from South Africa, for R30 000 to R35 000 a month, to own a portfolio of about 200 residential homes.

Role overview

Remote Recruitment is hiring for an established UK sales and lettings agency. You will be the main contact for landlords, tenants and contractors across a portfolio of 180 to 200 properties. You run your own diary, follow clear written processes and keep people updated without being chased. Hours are 09:00 to 17:30 UK time, Monday to Friday, with a 30 minute unpaid lunch.

Key responsibilities

  • Manage active tenancies end to end: enquiries, notices, terminations, check-outs and deposit returns and disputes
  • Monitor rent accounts, chase arrears, update landlords and handle Universal Credit paperwork
  • Triage maintenance by urgency, appoint contractors, get landlord approval and follow every job to completion
  • Run weekly compliance reports and chase gas, electrical, EPC, fire safety and licensing certificates
  • Clear your daily diary actions and keep full, accurate notes in the property management system
  • Respond promptly on Teams and email, and flag risks early

What you'll need

  • At least 2 years in hands-on residential property or tenancy management, looking after arrears, maintenance and deposits
  • Experience personally managing a portfolio of around 150 or more units
  • Experience with a property management system such as MRI, Reapit, Alto, Fixflo, PayProp or WeConnectU
  • A track record of working independently, owning your caseload and communicating proactively
  • A reliable home office with fibre and backup power for loadshedding

Nice to have

  • UK lettings experience, including deposit schemes (TDS or DPS) and UK safety compliance
  • ARLA Propertymark or an equivalent property qualification
  • Familiarity with Homelet, Signable or other referencing and e-signing tools

What's on offer

  • 100% remote, from anywhere in South Africa
  • A full-time, long-term role with a growing UK agency that has already hired South African team members
  • Structured training on the agency's systems and processes
  • UK bank holidays off, plus annual leave

Frequently Asked Questions

Is the salary disclosed for the Tenancy Manager - Residential Lettings position at Remote Recruitment?
The salary for this Tenancy Manager - Residential Lettings role at Remote Recruitment is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Tenancy Manager - Residential Lettings job at Remote Recruitment remote?
Yes, this Tenancy Manager - Residential Lettings position at Remote Recruitment is remote, with team members based in Cape Town, Western Cape, South Africa, Remote. You can work from home or anywhere in the supported regions.
Is the Tenancy Manager - Residential Lettings role at Remote Recruitment full-time or part-time?
This is listed as a Full time position. It is posted as a Tenancy Manager - Residential Lettings role at Remote Recruitment.
How do I apply for the Tenancy Manager - Residential Lettings position at Remote Recruitment?
Click the "Apply Now" button on this page. You will be redirected to Remote Recruitment's official application portal hosted on workable where you can submit your application directly.
When was the Tenancy Manager - Residential Lettings job at Remote Recruitment posted?
This Tenancy Manager - Residential Lettings position at Remote Recruitment was posted on Sep 16, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Tenancy Manager - Residential Lettings
Remote Recruitment
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