Telesales Team Leader

iSchoolยท Sales
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๐Ÿ“ Nasr City, Al Manteqah Al Oula, EgyptFull time

About this role

About iSchool

iSchool is a leading EdTech company dedicated to empowering students with future-ready technology skills. We're looking for a results-driven Telesales Team Leader to lead, coach, and motivate our telesales team to achieve ambitious sales targets while delivering an outstanding customer experience.

Job Summary

The Telesales Team Leader is responsible for managing the daily performance of the telesales team, driving revenue growth, and ensuring the achievement of individual and team sales targets. This role requires a strong sales leader with excellent coaching skills, a passion for developing high-performing teams, and the ability to analyze sales performance and implement strategies that maximize conversions.

Key Responsibilities

  • Lead, coach, and motivate the telesales team to achieve and exceed sales targets.
  • Monitor daily sales performance and provide regular feedback to improve individual and team results.
  • Conduct sales coaching sessions, call reviews, and role-playing exercises to enhance selling techniques.
  • Track KPIs such as conversion rate, revenue, call quality, productivity, and target achievement.
  • Develop action plans to improve sales performance and address performance gaps.
  • Handle customer escalations and support the team in closing high-value opportunities.
  • Ensure the team follows the sales process, CRM updates, and company policies.
  • Analyze sales reports and identify trends, opportunities, and areas for improvement.
  • Collaborate with the Training, Marketing, and Operations teams to optimize sales performance.
  • Recruit, onboard, and support the development of new telesales representatives.
  • Foster a positive, competitive, and high-performance sales culture.
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 3+ years of experience in telesales, inside sales, or call center sales.
  • At least 1โ€“2 years of experience leading or supervising a sales team.
  • Proven track record of consistently achieving or exceeding sales targets.
  • Strong coaching, mentoring, and performance management skills.
  • Excellent communication, negotiation, and objection-handling skills.
  • Experience using CRM systems and sales reporting tools.
  • Strong analytical skills with the ability to use sales data to improve performance.
  • Ability to work in a fast-paced, target-driven environment.
  • Fluency in English is preferred.
    • Compatible Salary.
    • Incentives and Bonuses.
    • Medical Insurance.
    • Learning & Development Opportunities.

Frequently Asked Questions

Is the salary disclosed for the Telesales Team Leader position at iSchool?
The salary for this Telesales Team Leader role at iSchool is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Telesales Team Leader position at iSchool located?
This Telesales Team Leader role at iSchool is based in Nasr City, Al Manteqah Al Oula, Egypt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Telesales Team Leader role at iSchool full-time or part-time?
This is listed as a Full time position. It is posted as a Telesales Team Leader role in the Sales department at iSchool.
Which team or department does the Telesales Team Leader at iSchool belong to?
This Telesales Team Leader position is part of the Sales department at iSchool. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Telesales Team Leader position at iSchool?
Click the "Apply Now" button on this page. You will be redirected to iSchool's official application portal hosted on workable where you can submit your application directly.
When was the Telesales Team Leader job at iSchool posted?
This Telesales Team Leader position at iSchool was posted on Jul 26, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Telesales Team Leader
iSchool
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