Telephone Operator / SEIU - G - FT - Rotational - AGH - Pittsburgh

highmarkhealth· West Penn Allegheny Health System
Apply Now ↗
📍 Pittsburgh PA, 15212, 320 E N Ave.Full time

About this role

Company :

Allegheny Health Network

Job Description : 

GENERAL OVERVIEW

Monitors and operates the switchboard including answering and directing incoming calls, placing outgoing calls, overhead paging and emergency response communication

ESSENTIAL RESPONSIBILITIES

  • Answers and directs all telephone calls and overhead paging inquiries for the efficient and timely operation of hospital communications. Triages and prioritizes calls as to their urgency, and accurately routes calls accordingly. (85%)
  • Immediately responds to all alarms, security calls, and medical emergencies. Pages all persons designated to respond to emergencies. Immediately reports to the supervisor any problems with, or abuses of the alarm system. Logs emergency response information, as appropriate. May reprogram the computerized fire alarm system after it has been activated. (10%)
  • Maintains and cleans all switchboard equipment, identifying and resolving malfunctions to any equipment through defined problem correction procedures. (5%)
  • Performs other duties as assigned or required.

QUALIFICATIONS


Minimum

  • Excellent telephone skills and interpersonal communication skills required.

Preferred

  • Training as a Telephone Operator, Receptionist, or priority Dispatcher preferred.
  • Experience using a PC-based telephone operator console preferred

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Frequently Asked Questions

Is the salary disclosed for the Telephone Operator / SEIU - G - FT - Rotational - AGH - Pittsburgh position at highmarkhealth?
The salary for this Telephone Operator / SEIU - G - FT - Rotational - AGH - Pittsburgh role at highmarkhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Telephone Operator / SEIU - G - FT - Rotational - AGH - Pittsburgh position at highmarkhealth located?
This Telephone Operator / SEIU - G - FT - Rotational - AGH - Pittsburgh role at highmarkhealth is based in Pittsburgh PA, 15212, 320 E N Ave.. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Telephone Operator / SEIU - G - FT - Rotational - AGH - Pittsburgh role at highmarkhealth full-time or part-time?
This is listed as a Full time position. It is posted as a Telephone Operator / SEIU - G - FT - Rotational - AGH - Pittsburgh role in the West Penn Allegheny Health System department at highmarkhealth.
Which team or department does the Telephone Operator / SEIU - G - FT - Rotational - AGH - Pittsburgh at highmarkhealth belong to?
This Telephone Operator / SEIU - G - FT - Rotational - AGH - Pittsburgh position is part of the West Penn Allegheny Health System department at highmarkhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Telephone Operator / SEIU - G - FT - Rotational - AGH - Pittsburgh position at highmarkhealth?
Click the "Apply Now" button on this page. You will be redirected to highmarkhealth's official application portal hosted on workday where you can submit your application directly.
When was the Telephone Operator / SEIU - G - FT - Rotational - AGH - Pittsburgh job at highmarkhealth posted?
This Telephone Operator / SEIU - G - FT - Rotational - AGH - Pittsburgh position at highmarkhealth was posted on Jun 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Telephone Operator / SEIU - G - FT - Rotational - AGH - Pittsburgh
highmarkhealth
Apply for this role ↗

You'll be redirected to highmarkhealth's official application page on Workday.