Telecommunications Officer

accorhotel
Apply Now ↗
📍 Singapore, , SingaporeFull time

About this role

Company Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Job Description

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

  • Complete the important tasks outlined on the Officer Shift Checklist, to record and follow up all job related incidences in the Officer Log

  • Report broadband and telephone equipment defects to the relevant vendors

  • Attend to complaints and enquiries referred to by Communications Assistant

  • Highlight important events, special instructions and information to the team

  • Handle follow ups passed over from the previous shift

  • Handle and deliver the Hotel’s general emails to the relevant departments promptly for follow up

  • Monitor the status of jobs in Guest Request Management system and highlight any service delays to the respective departments for follow up

  • Monitor and ensure the accuracy of all call charges/postings in the PMS and Call Accounting system

Qualifications

  • At least 1 year of experience in the Hospitality/Service Industry preferred
  • Good spoken and written English
  • Computer Knowledge and OPERA knowledge is preferred
  • Proficiency in multiple languages is preferred.
  • Minimum ‘O’ level education with 5 credits or Diploma
  • Excellent management, planning, decision making, interpersonal, communication and counselling skills.
  • Possess knowledge of PBX and Voicemail system, Call Accounting, Guest Request Management and Property Management System

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Telecommunications Officer position at accorhotel?
The salary for this Telecommunications Officer role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Telecommunications Officer position at accorhotel located?
This Telecommunications Officer role at accorhotel is based in Singapore, , Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Telecommunications Officer role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Telecommunications Officer role at accorhotel.
How do I apply for the Telecommunications Officer position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Telecommunications Officer job at accorhotel posted?
This Telecommunications Officer position at accorhotel was posted on Sep 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Telecommunications Officer
accorhotel
Apply for this role ↗

You'll be redirected to accorhotel's official application page on SmartRecruiters.