Technology Solutions Delivery

EXL Talent Acquisition Team
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📍 Pune, Maharashtra, India

About this role

  • Client Portfolio Management – End of End owner of key accounts from IT Service delivery perspective
  • IT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.
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  • Managing Business Growth (Ramp-ups)
  • Business Value Creation - Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.
  • Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes. – Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.
  • Liaison with Business / Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams.
  • Major Incidents Database – Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future.
  • Client Portfolio Management: End-to-end ownership of key accounts from an IT service delivery perspective.
  • IT Service Delivery: Lead service delivery reviews covering SLA adherence and ongoing projects with clients and internal stakeholders.
  • Business Growth: Manage and support business ramp-ups.
  • Business Value Creation: Drive service improvements, productivity gains, and cost optimization.
  • Compliance & Information Security: Ensure effective compliance and information security in service delivery; collaborate with internal audit teams.
  • Stakeholder Management: Act as a liaison between clients/business and internal teams to align delivery expectations.
  • Major Incident Management: Maintain a database of client process downtimes and application issues for future analysis.

Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP

Frequently Asked Questions

Is the salary disclosed for the Technology Solutions Delivery position at EXL Talent Acquisition Team?
The salary for this Technology Solutions Delivery role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technology Solutions Delivery position at EXL Talent Acquisition Team located?
This Technology Solutions Delivery role at EXL Talent Acquisition Team is based in Pune, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Technology Solutions Delivery position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Technology Solutions Delivery job at EXL Talent Acquisition Team posted?
This Technology Solutions Delivery position at EXL Talent Acquisition Team was posted on Aug 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Technology Solutions Delivery
EXL Talent Acquisition Team
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You'll be redirected to EXL Talent Acquisition Team's official application page on oraclecloud.